RAFAEL J. GRANADOS

*** ******** ***** *** ** · TALLAHASSEE, FL, 32304 · 850-***-****

ad4vgn@r.postjobfree.com · linkedin.com/in/Rafael-granados-28569738

Dynamic bilingual professional with extensive experience in logistics, personnel management, and international cargo operations seeking to leverage expertise in a challenging role within a growth-oriented company. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

EXPERIENCE

TEAM LEAD / ASSOCIATTE AT WALMART - TALLAHASSEE, Florida

APRIL 2022 – PRESENT

Led a team to enhance customer service, resolving issues and promoting company products, resulting in a 15% increase in customer satisfaction.

Implemented new inventory management practices that reduced waste by 20% and improved stock rotation efficiency.

Spearheaded a safety initiative that reduced workplace accidents by 25%.

PT PRODUCE CLERK AT PUBLIX - TALLAHASSEE, Florida

DECEMBER 2021 – APRIL 2022

Optimized produce stocking processes, improving freshness and reducing spoilage by 30%.

Assisted in achieving the department's sales targets by providing exceptional customer service and maintaining a high level of product knowledge.

REGIONAL MANAGER AT CARGOBAN OLP S.A.S. – SANTA MARTA, COLOMBIA

SEPTEMBER 2019 – OCTOBER 2020

Led operational improvements that reduced accident rates by 40% and operational expenses by 25%, significantly increasing profit margins.

Secured and renewed key contracts, resulting in a 20% business growth with major clients.

CHIEF OF OPERATIONS AT C.I. UNIBAN S. A. – SANTA MARTA, COLOMBIA

JULY 2005 – OCTOBER 2018

Managed international logistics for fruit exports, improving operational efficiency and customer satisfaction across global markets.

Developed and implemented strategies that enhanced the loading and unloading efficiency, reducing turnaround time by 30%.

EDUCATION

Specialization in Logistics, University of Magdalena, Santa Marta, Colombia, September 2011

Bachelor’s degree in international Trade, University Antonio Narino, Santa Marta, Colombia, September 2009

Professional Technician in Foreign Trade, Corporacion Educativa del Litoral, Barranquilla, Colombia, March 1991

SKILLS

Highly organized with excellent time management skills.

Effective leader with a motivational and resilient attitude.

Proficient in English and Spanish, facilitating effective communication in diverse environments.

NON-FORMAL STUDIES

BASC on Prevention of Cross Contamination, 2020

Leadership Training, Coaching Management Consultants S.A., 2009

Diploma in Logistics Management, Sergio Arboleda University, 2006

ISO 9000:2000 Internal Auditor, Bureau Veritas, 2002

PERSONAL REFERENCES

Expanded resume and references available upon request

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