RAFAEL J. GRANADOS
*** ******** ***** *** ** · TALLAHASSEE, FL, 32304 · 850-***-****
************@*****.*** · linkedin.com/in/Rafael-granados-28569738
Dynamic bilingual professional with extensive experience in logistics, personnel management, and international cargo operations seeking to leverage expertise in a challenging role within a growth-oriented company. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
EXPERIENCE
TEAM LEAD / ASSOCIATTE AT WALMART - TALLAHASSEE, Florida
APRIL 2022 – PRESENT
Led a team to enhance customer service, resolving issues and promoting company products, resulting in a 15% increase in customer satisfaction.
Implemented new inventory management practices that reduced waste by 20% and improved stock rotation efficiency.
Spearheaded a safety initiative that reduced workplace accidents by 25%.
PT PRODUCE CLERK AT PUBLIX - TALLAHASSEE, Florida
DECEMBER 2021 – APRIL 2022
Optimized produce stocking processes, improving freshness and reducing spoilage by 30%.
Assisted in achieving the department's sales targets by providing exceptional customer service and maintaining a high level of product knowledge.
REGIONAL MANAGER AT CARGOBAN OLP S.A.S. – SANTA MARTA, COLOMBIA
SEPTEMBER 2019 – OCTOBER 2020
Led operational improvements that reduced accident rates by 40% and operational expenses by 25%, significantly increasing profit margins.
Secured and renewed key contracts, resulting in a 20% business growth with major clients.
CHIEF OF OPERATIONS AT C.I. UNIBAN S. A. – SANTA MARTA, COLOMBIA
JULY 2005 – OCTOBER 2018
Managed international logistics for fruit exports, improving operational efficiency and customer satisfaction across global markets.
Developed and implemented strategies that enhanced the loading and unloading efficiency, reducing turnaround time by 30%.
EDUCATION
Specialization in Logistics, University of Magdalena, Santa Marta, Colombia, September 2011
Bachelor’s degree in international Trade, University Antonio Narino, Santa Marta, Colombia, September 2009
Professional Technician in Foreign Trade, Corporacion Educativa del Litoral, Barranquilla, Colombia, March 1991
SKILLS
Highly organized with excellent time management skills.
Effective leader with a motivational and resilient attitude.
Proficient in English and Spanish, facilitating effective communication in diverse environments.
NON-FORMAL STUDIES
BASC on Prevention of Cross Contamination, 2020
Leadership Training, Coaching Management Consultants S.A., 2009
Diploma in Logistics Management, Sergio Arboleda University, 2006
ISO 9000:2000 Internal Auditor, Bureau Veritas, 2002
PERSONAL REFERENCES
Expanded resume and references available upon request