***** ********* ***, ******** ****, Ok *****·405-***-****·ad4vg2@r.postjobfree.com

Chandra Williams

Objective

Seeking an entry level position where my knowledge, experience and skill will be contributed towards the development of the organization. I am a dependable self-starter currently looking for full time employment where I can grow and learn in a productive environment. Experience in manufacturing production assembly and machine operations, merchandising and customer service. A challenging career opportunity which would help me to utilize my academic background to assist me to gain experience, employ my excellent interpersonal skills, and enable me to make positive contribution.

Professional Accomplishments

Order Puller

Hobby Lobby Distribution Center

3700 South Council Rd.

Oklahoma City, Oklahoma 73179

Hours Per Week: 40 July 2017 to

Present

Order Puller

There are several duties and responsibilities to perform the quest to fill customer orders. The following list is the core duties responsible for on the daily basis

• Correctly Processing Orders in a timely manner

o Use of handheld barcode scanner

o Check Stock Using inventory management software

o Prioritizing, Organization and Order Accuracy

o Have the ability lift up to 50lbs and work on feet in continuous bending and lifting motion for 8 plus hours

o Ability to work safe in non-climate controlled fast pace and unpredictable environment

Associate/Supervisor September 2001 to Present

Kohl’s Department Store

9001 NW Passage, Oklahoma City, Oklahoma

Hours Per Week: 40

Sale Associate: Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. I have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. I maintain the in-stock condition of assigned areas, and ensure that it is clean, presentable, and safe. I have the responsibility of providing a safe working and shopping environment by following all safety policies and standard, completing specified safety training.

Welcomes customers by greeting them; offering them assistance.

Directs customers by escorting them to racks and counters; suggesting items.

Advises customers by providing information on products.

Helps customer make selections by building customer confidence; offering suggestions and opinions.

Documents sale by creating or updating customer profile records.

Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Contributes to team effort by accomplishing related results as needed.

Greeted customers and determined their needs and wants.

Discussed type, quality and number of merchandise required for purchase.

Recommended merchandise based on individual requirements.

Advised customers on utilization and care of merchandise.

Provided advice to clients regarding particular products or services.

Explained the use and advantage of merchandise to customers.

Answered customers’ queries and concerns.

Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.

Enhanced product knowledge utilizing limited resources

Merchandised, stocked and replenished the selling floor constantly

Maintained working knowledge of store’s policies and procedures

Organized and cleaned store during downtime

Handle cash, checks, and credit card transactions

Manage the register in accordance with POS guidelines

Address loss prevention issues immediately

Communicate to coworkers and supervisors through standard telephone and wireless audio systems

Merchandise, restock and maintained sales floor

Built and maintain internal and external customer satisfaction

Upheld brand and operational standards

Process shipments and ensured all merchandise is represented on the floor

Assist supervisors to identify and resolve issues in the store Supervisor: Responsible for managing a retail staff within a business. Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.

Manage retail staff, including cashiers and people working on the floor.

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Formulate pricing policies.

Determine daily coupons.

Ensure pricing is correct.

Work on store displays.

Attend trade shows to identify new products and services.

Coach, counsel, recruit, train, and discipline employees.

Evaluate on-the-job performance.

Identify current and future trends that appeal to consumers.

Ensure merchandise is clean and ready to be displayed.

Approve contracts with vendors.

Maintain inventory and ensure items are in stock.

Keep up with fluctuating supply and demand.

Analyze operating and financial statements for profitability ratios.

Ensure promotions are accurate and merchandised to the company’s standards.

Utilize information technology to record sales figures, for data analysis and forward planning.

Ensure standards for quality, customer service and health and safety are met.

Monitor local competitors.

Ensure hours of operation are in compliance with local laws.

Maintain store's cleanliness and health and safety measures.

Organize and distribute staff schedules.

Preside over staff meetings.

Help retail sales staff achieve sales targets.

Manage different departments within the store.

Handle customer questions, complaints, and issues. Production Hand Finish/Machine Helper November 2005 to May 2007 Love Box Company

305 N. Rockwell

Hours Per Week: 40

As a Production/Machine Helper, I am responsible for operating and maintaining equipment in a factory or warehouse and preparing items for distribution. The job description of a production worker involves assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items. I cleaned and operated factory equipment, work on an assembly line, put together and inspect products, and adheres to all factory safety guidelines and standards

Started assembly and production machinery at beginning of shift. Monitored equipment to ensure that products are being assembled properly.

Made sure that workstation is clean and free of hazardous materials. Observed and removes faulty product parts from assembly line.

Addressed problems with production equipment and machinery and fixes them as needed.

Assembled product parts by hand. Used power tools to solder, weld, drill, and attach parts.

Observed and removes faulty product parts from assembly line.

Inspected assembled products to ensure they are up to quality standards. Affixed labels, company logos, and other exterior details to products.

Worked on high speed machine equipment and precision machinery used in mass production.

Prepared machine for production process by equipping it with the required tools and parts.

Assured the constant availability of raw materials and inputs so that the machine could function at all times.

Packed up completed products and prepares them for shipment. Kept factory floor clean. Unloaded, organized, and stocked shipments.

Adhered to all safety guidelines dictation the production and handling of materials in the factory.

Helped in loading and unloading of material from machines for processing, inspection and packaging tasks.

Kept record of gauge readings and prepared mail items for final transportation and delivery.

Wrapped and set finished pieces in boxes and trays and moved it to storage area.

Cleaned and oiled machines and cleared debris from production floor and warehouse.

Maintained adequate stock of sleeves and skids and collected and stacked pallets at day end.

Tallied finished items with production orders and tagged each one as per work specifications.

Inspected board quality and monitored machine repair procedures as well as suggested waste reduction and cost control measures

Monitored the machine regularly to avert preventable breakdowns.

Performed regular checks on the parts of machinery and made required adjustments wherever necessary.

Recognized and reported defective material and equipment to shift supervisor.

Maintained counts and stocked materials and parts.

Built containers and pack parts in accordance with detailed packing specifications.

Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

Employment History

September 2001 to 2018

Sale Associate/Supervisor Kohl’s Department Store, Oklahoma City, Ok

July 2017 to Present

November 2005 to May 2007

Order Puller

Production Hand

Finish/Machine Helper

Hobby Lobby Distribution Center

Oklahoma City, Ok

Love Box Company,

Oklahoma,City, Ok

Education

5/2004

Diploma Certificate

Northwest Classen High School,

Oklahoma City, Ok

Skills and Training:

Handling and Moving Objects

Quick learner at operating new machines.

Knowledge of machine parts and adjustments.

Ability to work in high noise environment.

Making Decisions and Solving Problems

Controlling Machines and Processes

Identifying Objects, Actions, and Events

Organizing, Planning, and Prioritizing Work

Coordinating the Work and Activities of Others

Developing and Building Teams

Repairing and Maintaining Mechanical Equipment

Developing Objectives and Strategies

Assisting and Caring for Others

Analyzing Data or Information

Documenting Recording Information

Processing Information

Monitoring and Controlling Resources.

Team player with a positive attitude

Superb customer service skills

Organized, punctual and trustworthy

Calm, pleasant and helpful conduct

References

Sherita Shumate AT&T Sale Representative (405)620- 3798

Andrea Horton The Hartford Insurance Co. Sale Representative (405)921- 0269

Kevin Williams Pratt Industries Logistic Scheduler (405)819- 5829 Indicates Professional References

1

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