COMFORT ETIM ENOBONG

No * Engr Akpan avenue Iriebe, Port Harcourt

ad4vfi@r.postjobfree.com 070********, 081********

PERSONAL DETAILS

Gender: - Female

Status: - Single

Nationality:- Nigerian

Language:- English

OBJECTIVE

To be part of an organization where my education, skills and potential will be maximally utilized, to add value and contribute positively to the progress, income and overall growth of the organization.

WORK HISTORY

Bounty ice limited, Surulere Lagos state(Nysc) September 2021 – August 2022

Position: customer service representative

Enlighten customers with information of our products and services.

Take orders and document returns.

Ensured the logistics department promptly delivered customers order.

Maintained a positive, empathetic and professional attitude toward Customers regularly.

Respond promptly to customers inquiries.

Knew our products inside and out so that I could answer questions.

Ensured Customer satisfaction and provided professional customer support.

Deliver4u Nigeria Limited, ezimgbu link road, G.R.A Port harcourt

April 2021 – July 2021

Position: Customer service representative

Dealt with high volume of inbound and outbound phone calls.

Responsible for tracking, receiving and stocking customers items.

Ensured that customers received their package on time.

Ensure materials are appropriately stored.

Responsible for supervising and accounting for an inventory.

Carry out annual property inventory and provide other report in my area of responsibility.

Program the final inventory of materials prior to shipment.

Provided exceptional customer service to customers and courier.

Easychaw Nigeria Limited, ezimgbu link road, G.R.A Port Harcourt

April 2020 – May 2021

Position: Front desk admin/liaison

Greet and welcome guests/visitors as soon as they arrive at the office.

Direct visitors to the appropriate person and office .

Answer, screen, forward incoming phone calls and responded to email.

Ensure reception area is tidy and presentable with necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email.

Receive, sort and distribute daily mail/deliveries.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)

As a liaison officer, I Sourced for customers online and followed up till they signed in company’s mobile application.

EDUCATION

Bachelor of Science (Management) honours University of Port Harcourt, Nigeria. (2015 – 2019)

West African Senior School Certificate

Chyvik model secondary School, Obehie, Abia-state (2009 – 2014)

First School Leaving Certificate

St John’s nursery and primary school, Rumuokwurushi Port Harcourt (2004 – 2009)

SKILLS AND INTEREST

Strong analytical and interpersonal skills

Excellent command of verbal and written English.

Organizational skills.

Proficient in Computer applications; (MS Word, Excel, PowerPoint)

Good Problem-Solving Skills.

CERTIFICATION/TRAINING

ACIHRM Human Resource Management

Project safety and Management Institute, Obalende/Ikoyi Lagos (2022)

REFEREES(Will be provided on request)

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