Customer Service Independent Contractor

E: ****************@*****.*** 509-***-**** A: Richland, WA 99352

PROFESSIONAL SUMMARY

Experienced Auditor focused on improving business

compliance, workflow and processes through

detailed audits and optimization

recommendations. Successful track record of fully

evaluating information, structures and procedures

and initiating corrective actions.

Seasoned auditing professional knowledgeable

about risk aversion strategies, cost reduction

options and financial processes. Decisive and

persuasive communicator with proven problem-

solving, leadership and planning abilities.

Organized and dependable candidate successful

at managing multiple priorities with a positive

attitude. Willingness to take on added

responsibilities to meet team goals.

WORK HISTORY

Advantage Solutions - Retail Auditor

Remote

04/2022 - Current

Participated in the launch of a new program being

utilized by Advantage Solutions that utilized a

program that had us take pictures of the entire

store and scan for missing tags or products without a tag. At the end of the shift, the program or

application that was being utilized through our

personal phone would then send the results to File Maintenance Control for them to view and fix.

Simplot R.D.O. - Receiving Team Lead

Pasco, WA

03/2020 - 11/2021

SKILLS

EDUCATION

Columbia Basin College

Pasco, WA

Automotive Technology,

Computer Science, Accountin

Investigation Scope

Determinations

•

Reliability and Integrity

Improvement

•

• Non-Compliance Assessment

• Audit Preparation

• Critical Thinking and Analysis

• Operational Effectiveness

• Quality Assessments

Staff Oversight and

Leadership

•

• Conflict Negotiation

• Deadline Attainment

• Goal Development

• Results Orientation

DC / DIMONA CASTELLANO

Tyson Fresh Meats - Processing Supervisor

Wallula, Washington

04/2013 - 10/2018

Supported preventive maintenance efforts by

regularly inspecting equipment and handling

basic upkeep.

•

Processed required paperwork to expedite

handling of shipped and received goods.

•

Rejected damaged items, recorded shortages

and corresponded with shippers to rectify issues.

•

Worked effectively with shippers to resolve

shipment issues, damaged materials and

shortages.

•

Trained new team members in receiving and ran

the department many times by myself.

•

Created production schedules to effectively fulfill production plans and meet process goals.

•

Fostered safe and clean work environment by

educating and directing team on control points,

equipment and resources.

•

Scheduled products, prepared items for sale and

submitted samples for analysis to facilitate quality assurance process.

•

Promoted safe working practices to maintain

compliance with established policies and

procedures.

•

Observed production control points and

equipment and monitored personnel allocation

and resources to meet quality standards.

•

• Supervised ongoing daily production phases.

Located and resolved problems with team

production and performance to maintain

consistent quality levels.

•

Kept accurate and detailed records of personnel

progress and productivity.

•

Monitored daily and weekly key performance

indicators to maintain on-track status.

•

Planned, organized and monitored resources to

deliver efficient use of labor, equipment and

materials.

•

Reviewed documentation such as invoices and

shipping paperwork for accuracy and

compliance.

•

COMPUTER SCIENCE AND AUTOMOTIVE TECH

NOLOGY

Programmer who is currently enrolled in online

courses to further my knowledge of computer

programming and computer automotive

technology to improve diagnosis and improving

the automotive engine.

Cultivated professional working relationships with peers and supervisors.

•

• Oversaw, coached and evaluated employees.

• Conducted performance reviews each quarter.

Contact this candidate