MANSOOR AHMAD

Torrance, CA ***** 310-***-**** ad4v9r@r.postjobfree.com

PROFESSIONAL SUMMARY

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Product Organization

Sales

Shipping and Receiving

Store Merchandising

Microsoft Office Suite Proficiency

Product Restocking

Sales Goals

Cash Handling

Guest Services

Cash Register Operation

Product Knowledge

Customer Complaint Resolution

Customer Direction

Purchase Assistance

WORK HISTORY

SECUIRTY AGENT LAX AIRPORT 10/2023

We work in MSC bus gate as a security agent.

CUSTOMER SERVICE CASHIER 12/2021 to 10/2023

7-eleven, San Pedro, CA

Resolved customer complaints and maintained clean and tidy checkout area.

Maintained customer satisfaction with quick and professional handling of product returns.

Monitored self-checkout systems and provided help in resolving complex problems.

Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

COMMUNITY HEALTH WORKER 01/2016 to 10/2021

Green Star Social Marketing, Peshawar, Khyber Pukhtoon Khwa

Targeted specific community groups with wellness and disease management information.

Helped vulnerable individuals navigate complex healthcare system.

Explained required eligibility applications to patients and helped complete applications for services.

Worked directly with patient treatment teams and participated in care coordination procedures.

Provided complex counseling and identified alternative resources for patient care.

Developed and implemented training classes to educate team members and community residents.

TRAVEL ADVISOR, SALES REPRESENTATIVE 11/2012 to 12/2015

Travel World Ticketing Agency, Peshawar, Khyber Pukhtoon Khwa

Developed and delivered engaging sales presentations to convey product benefits.

Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.

Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.

Retained excellent client satisfaction ratings through outstanding service delivery.

Maintained favorable working relationships with co-workers to foster and promote cooperative working environment.

Attended advanced training sessions and conferences to increase product knowledge and productivity.

EDUCATION

High School Diploma: 06/2007

Professional College of Commerce - Peshawar, Pakistan

GED: 09/2004

Government High School Dabgari Gate - Peshawar,Pakistan

MULTI LANGUAL

Urdu

English

Hindi

Pashto

Punjabi

Persian (Farsi)

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