Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Smyrna, TN
Posted:
April 09, 2024

Contact this candidate

Resume:

EMPLOYMENT HISTORY

MAR **** - PRESENT

Behavior Technician, ABS Kids

• Behavior Technician

• March 2023

• Caregiver

• Stay Home Care, LLC - Brentwood, TN

• January 2022 to Present

. I go out to the members home or I may go to a assisted living place where a member may be also. I do prep the meals, light house keeping, and do light grocery shopping. I remind them to take their medication. If they have doctors appointments, I transport them. JAN 2022 - PRESENT

Caregiver, Stay Home Care, LLC, Brentwood, TN

I’m currently PRN here at this company. I go out to the members home or I may go to a assisted living place where a member may be also. I do prep the meals, light house keeping, and do light grocery shopping. I remind them to take their medication. If they have doctors appointments, I transport them. OCT 2021 - PRESENT

Customer Service Representative, Radial

Customer Service Representative (Remote)

• Assisted customers with their inquiries and resolved any issues

• Provided excellent customer service and ensured customer satisfaction

• Handled customer complaints and escalated them when necessary

• Maintained accurate records of customer interactions and transactions

• Collaborated with team members to achieve company goals

• Worked remotely to provide customer support

MAR 2021 - MAR 2022

Pharmacy Technician, CVS Health, Lebanon, TN

Pharmacy Technician

I worked in drop off and drop in. I worked in returns also. APR 2021 - JAN 2022

Home Manager, Loving Arms, Jackson, TN

As a home manager at Loving Arms, I administered med at the times my members were supposed to consume them. I kept the home cleaned. I went grocery shopping and cleaning supply shopping when needed. I made sure everyone was doing everything to keep the home organized and completing all documentation. I prompt my members to complete their household tasks also. JUN 2017 - MAR 2021

Direct Support Professional, Easter Seals, Jackson, TN My position as a DSP was to assist my persons served with brushing their teeth, bathing, grooming, cooking dinner, and doing their laundry. I also helped them with their daily goals they have set in their life books. Direct Support Professional

Easter Seals - Jackson, TN

June 2017 to March 2021

AUG 2015 - JUN 2016

Direct Support Professional, A Plus Health Care, Jackson, TN As a Direct Support Professional at A Plus Health Care in Jackson, TN, I cooked, did laundry, and did light housekeeping. I administered meds 30 minutes before or after. I took my member out in the community so he could interact with others and see what we do in our daily lives.

1911 Saddlebrook Dr, Murfreesboro, TN

37129

ad4v85@r.postjobfree.com

+1-615-***-****

RAVEN MOORE

EXPERIENCED CAREGIVER

PROFESSIONAL SUMMARY

Experienced caregiver with over 11 years of dedicated service in healthcare, demonstrating proficiency in caregiving, meal preparation, and medication administration. Transitioned from West to Middle TN, showcasing adaptability and a strong willingness to learn. Known for a detail-oriented and self-motivated approach, ensuring high-quality care and support to dependent and independent members alike. EMPLOYMENT HISTORY

AUG 2013 - OCT 2014

Direct Support Professional, St. Johns Health Care, Jackson, TN As a DSP, I worked with dependent members here at this company. I cooked, fed, bathe, dressed, and did light house keeping for 3 men.

EDUCATION

High school diploma in Biology, North Side High School, Jackson, TN SKILLS

Home Care Laundry

Cooking Meal Preparation

Developmental Disabilities Experience Customer Service Experience with Children Childcare

Phone Triage Vital Signs

Primary Care Medical Office Experience

Hospitality HIPAA

Sales Ethernet

Hotel Experience Cashiering

Pharmacy Technician Experience Caregiving

Guest Services Typing

Medical Terminology Software Troubleshooting

Help Desk Driving

Windows Customer Support



Contact this candidate