JANINE ALLEN

336-***-**** ad4v7r@r.postjobfree.com

MEDICAL BILLING SPECIALIST

PROFESSIONAL PROFILE

Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Backed by medical and home health billing experience and acts with discretion when handling confidential information.

KEY QUALIFICATIONS

Home Care Home Base * Epic * Medical Billing * Accounts Receivable * Co-Pay * Deductibles * Co-Insurance* EOBs * Revenue Cycle Management * Government (Medicare & Medicaid) * Electonic Health Records (EHR) * Electronic Medical Records * Managed Care * Insurance Verification * Insurance Claim Processing * CMS 1500 * CMS 1450 (UB-04) * Medical Terminology * HIPAA Compliance * Medical Terminology * Anatomy & Physiology * Microsoft Office * MS Word * MS PowerPoint * MS Teams * MS Excel * MS Outlook

EDUCATION

Ultimate Medical Academy Diploma – Medical Billing and Coding 2020

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

High Academic Honors Recognition / Dean's List

PROFESSIONAL EXPERIENCE

BRIGHTSPRING HEALTH SERVICES, Patient Account Representative 9/19/2022 - Present

Ensure organization receives accurate payment for goods & services provided according to contracted rates and/or payer fee schedules

Monitor patient account details for non-payments, delayed payments, and other irregularities

Identify and verify that billing complies with policies and procedures

MEDIX, (Temporary Agency) Assignment: Brightspring Health Services 5/2022 - 9/18/2022

Ensure organization receives accurate payment for goods & services provided according to contracted rates and/or payer fee schedules

Monitor patient account details for non-payments, delayed payments, and other irregularities

Identify and verify that billing complies with policies and procedures

FIRSTSOURCE SOLUTIONS USA LLC, Customer Service Representative, 1/21 - 5/2022

Investigate and resolve customer inquiries regarding charges

Receive credit card payments and establish payment arrangements

LOWES HOME IMPROVEMENT, Installation Support Coordinator, 9/2019 - 1/2021

Provide workflow communication and management of service delivery

Liaison between customer, store, and installers, address concerns, and document customer interactions

Communicate with customers via inbound and outbound phone calls

LABCORP, Healthcare Billing Specialist, February 2018 – August 2019

Research, translate, and analyze front-end billing issues

Outbound calls to providers office to obtain missing claim information

Provide diagnostic codes, verify insurance, update demographic information, and research and resolve claim issues

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