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Remote Customer Service

Location:
Woodland Hills, CA, 91367
Posted:
April 09, 2024

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Resume:

ASHLEY QUINTER

ad4v6z@r.postjobfree.com

818-***-****

Woodland Hills,CA

SUMMARY

I am committed to great and honest work.

WORK EXPERIENCE

Stay at Home Mom March 2019 - current

• Responsible for 3 kids, meals, laundry, home management, including supplies and cleaning.

• Homework help with the oldest, readying the second for kindergarten, and maintaining the health of my pregnancy of this third who will be two in January.

• Developed 2 side hussles; www.themixed.com, www.ashleyquintermusic.com.

• Honed in my music skills and acquired equipment to produce and arrange songs.

• Experience the joy of creative work while nurturing my babies. Corporate Recruiter, Gecko Hospitality, Southern California March 2015- March 2019

• Personal sales goals exceeding 40,000$ in monthly revenue.

• Corporate recruiting for Fast Casual, QSR, and Full-Service Restaurants with focus in the Los Angeles Market

• Managed up to 90 open requisitions at any given time.

• Partner with the hiring managers to source, screen, and select qualified candidates for entry level through executive level management positions.

• Locate talent using various job boards (Zip recruiter, LinkedIn, Monster, CareerBuilder, Indeed), social media and networking platforms.

• Provide hiring manager feedback and follow up to candidates after each stage of interview. Assistant Outlets Manager Restaurant Assistant Manager, The Hollywood Roosevelt Hotel, Hollywood, CA Public Kitchen & Bar, IRD, Lobby, Library, 25 Degrees August 2011 - March 2015

• Increased business by 25% by providing genuine services to guests and team members through my interpersonal skills, length of service, and my understanding of personalities, preferences, and expectations of the consumer.

• Enabled the Outlets Manager to focus on priority issues by taking responsibility for the daily administrative matters of the business and responding to all requests for information.

• Collaborate with HR and co-managers to resolve conflict timely; this style of coaching team members has proven to be an effective way of building trust and an increase in team member happiness and productivity.

• Maintain excellent communication and rapport with VIP/regular clientele; which resulted in new client leads by personal presentation, exhibiting a positive attitude, and ensuring expectations were exceeded.

• Collaborate with the management team to ensure a direct link with company core values, role clarity, and goals; aligning team members with the companies direction which has improved skills and enabled management to identify, develop, and retain talent.

• Hosted special events, dinners, and lunches for corporate parties, for up to 100. Food and Beverage Complex Supervisor, The Phoenician Resort, Scottsdale, AZ April 2010 – August 2011 Oasis & Canyon Pools, Relish Burger Bistro, Beverage Carts, & 19th Hole

• Re-designed an effective spa menu which maximized revenue during treatments by 13%

• Monitor the control of food, beverage, and merchandise in all areas

• Interview, train, and coach team members

• Encourage improvement and maintaining the AAA Five-Diamond – Forbes Four Star resort

• Controlled the pace of service by providing proper staffing levels and supported the areas that needed

• Investigated concerns and issues within the team dynamic and below average guest experiences EDUCATION

BA in Organizational Leadership 2021 Arizona State University Tempe, AZ



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