Customer Service Sales Manager

Scott Slocum

*** ***** ******** ******, ******, KS 66061 913-***-**** *********@*****.***

*Successful Sales History *Management Experience * Strong Customer Service

*Problem Solver *Technical Innovator *Team Builder

*Multimedia Expertise *Print & Broadcast Sales *Self-motivated

*Adobe & Microsoft capabilities *Detail-oriented

CAREER HISTORY

Director of Marketing & Training

Propane Resources 3/2020 – 1/2024

Mission, KS 66202

*Developed marketing and sales plans for eleven retail propane outlets

*Wrote 106-page manual for a propane management software system that the company purchased

*Created and executed company newsletter

*Generated multiple customized video presentations for in-store use for ten retail outlets

*Chosen for elite Leadership in Energy Ambassadors for Propane Education & Research Council

Business Development Executive / Staffing Manager

Propio Language Services 6/2014 – 2/2020

Overland Park, KS 66210

*Managed and increased sales of language services (between 18.75% - 64.9% every year)

*Trained and managed 28-interpreter staff (7 languages) in contract with United Healthcare

*Handled all audio recordings for proprietary software/telephone system and interpreting platform

*Provided language resources (verbal and written) to white label partners in other language companies

Sales Manager/Producer

Something Different Media Group 5/2011 – 6/2014

Olathe, KS 66062

*Marketed agreements with clients for video and audio productions of commercials, demo films

*Handled multiple media projects including transfer of audio and video items to digital platforms

Digital Audio Marketing Manager

Netia – France 9/2002 – 10/2008

U.S. office -Olathe, KS 66061

*Represented French company in sales of digital audio equipment and software to radio facilities and government,including systems at the U.S. Senate, Sporting News Radio, the University of Ohio, and multiple American radio facilities.

Western Regional Sales Manager

Computer Concepts Corporation 7/1991 – 9/2002

Lenexa, KS 66214

*Handled sales of digital audio systems – software & hardware to large radio groups, and broadcast facilities with annual personal sales of more than $2M, to seventeen western US states.

EDUCATION

Ithace College, Ithaca, NY

Bachelor of Science, Television-Radio – 4 year degree – graduated cum laude

OTHER

Amateur Radio Operator, Extra Class License

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