APPOINTMENT SCHEDULING SPECIALIST — DTP Dealer Services

Vacaville, CA, November 2023 - Present

RESET MERCHANDISER — Survey Merchandiser

Sacramento, CA, September 2020 - November 2023

EXECUTIVE ADMINISTRATIVE COORDINATOR — Dignity Health Rancho Cordova, US, October 2016 - August 2020

Diahn Johnson

Assistant

Phone 707-***-****

Email ad4v60@r.postjobfree.com

Address Citrus Heights, CA 95610

Microsoft Office Proficient – Outlook, Access,

Excel, Word, Project, PowerPoint, Publisher, Visio

• • Google Suite

• SharePoint • Event planning

• Project coordination • Presentation creation

• Travel arrangements • Expense reporting

• Social media management • Confidentiality maintenance Performed administrative duties such as answering phones, responding emails and processing issues associated with scheduled appointments.

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• Provided technical support to customers regarding appointment scheduling procedures.

• Identified areas of improvement within the appointment scheduling process and implemented changes accordingly.

• Communicated effectively with customers via email, telephone and text message interactions. Execute and complete assigned resets and inventory projects to drive sales and meet retail clients expectations

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Successfully performed resets according to the company planogram with accuracy of product facings

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Maintained company aesthetics, delivered meticulous and constant quality to exceed clients expectations

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Reported findings and results to store manager for successful merchandise resets.

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Assisted C-level executive leadership team with high level administrative support overseeing logistics for meeting and event preparation, travel and expense reports, and projects management

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Proactively managed calendars and appointments for busy C-level executives with timely accurate results and communicates status of project plans and

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SKILLS

EXPERIENCE

EXECUTIVE ASSISTANT — NorthBay Healthcare

CA, January 2003 - January 2016

UNIVERSITY OF CALIFORNIA, DAVIS — NorthBay Healthcare Davis, US, January 2002 - January 2003

NETWORK CONTRACTS ANALYST — Verizon Wireless

Walnut Creek, US, January 2000 - January 2002

events

Successfully coordinated and managed activities for various large group meetings and events for senior leadership teams that align with leadership mission and initiatives

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Coordinated, managed and format organizational policies and procedures database, as approved and publish final documentation to meet best practice

standards across all site of the organization

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Provided support to administrative team and was as a strategic partner to execute goals and manage initiatives of the executive leadership team.

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Increased Vice President, Chief Nursing Officer's efficiency by handing a wide array of senior management duties; to becoming a Magnet Designated, Trauma Level II, STEMI and Stroke Receiving Center facility

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Provided exceptional executive level administrative support on all aspects of daily business; including heavy calendar management; coordinating internal and external conferences; travel and expense reports

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Maintained strict confidentiality with sensitive information, contractual documents, physician/staff information and all things personal

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• Coordinated and carry out special events, requests, projects and communication plans Acted as the liaison between and maintained healthy lines of communication among senior executives, board members, others on the leadership team

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Managed, tracked, and maintained medical staff physicians, professional service, training and vendor agreements through the approval process, renewal and execution process

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• Synchronized incident command center for various hospital-wide surveys and regulatory accreditation standards.

• Responsible for general ledger accounts management campus-wide

• Reconciled, managed and maintained general ledger appropriations and expenditures

• Advised account managers of reconciliation of project funds and recommended resolutions Successfully completed all month/year-end close processes and created reports to present results to the financial management team.

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• Responsible for nationwide support and analysis of network contract managers

• Extracted and accurately compiled financial reports for cost/benefits analysis for contracts over $10M Maintained pricing and contract compliance utilizing monthly revenue and expense data from multiple vendors and communicated results to lead negotiators

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• Proofread and edited contracts for legal language and company requirements

• Researched, documented and presented patterns/issues supporting contract negotiations

• Coordinated entire contract approval process between headquarters and enterprise groups nation-wide

• Planned and coordinated ongoing meetings to ensure efficient vendor management. BACHELOR OF SCIENCE-BUSINESS MANAGEMENT

— University of Phoenix

CA, Jan 2001

TELECOMMUNICATION FUNDAMENTAL I & II

— Global Knowledge

CA, Jan 2001

EDUCATION

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