Quality Control Team Lead

SG STEVEN GREEN

Midland, GA ***** 706-***-**** *********@*****.*** WWW: Bold Profile

Thoughtful Quality Control Team Lead with 12 years of big-picture planning and systematic assessment of product standards. Tenacious strategist known for continual product consistency with meticulous detail orientation. Implements lasting quality-control measures, prioritizing customer satisfaction and long-term brand reputation. Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments. Enthusiastic RX Inspector eager

To contribute to team success through hard work, attention to detail and excellent organizational skills Clear understanding of inspecting and training in inspection Motivated to learn, grow and excel

SKILLS Continuous Quality

Improvement

Team Training

Quality Process Audits

Quality Control Checks

Carried out day-to-day duties accurately and efficiently CURRENTSalon Owner/Operator, 03/1996

Teris Salon

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals

Put together realistic budgets based upon costs and fees for successfully operating business Capitalized on social media platforms to increase market awareness and recruit sales agents Trained and motivated employees to perform daily business functions Optimized team hiring, training and performance

Input income and expense details into database to track business finances and address variances Consulted with customers to assess needs and propose optimal solutions Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs

Introduced excel program and effectively managed employee mistakes to decrease overall waste by

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PROFESSIONAL SUMMARY

WORK HISTORY

Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals

Inspector Team Leader, 01/2011 - 05/2021

Pratt & Whitney

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction

Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments Demonstrated respect, friendliness and willingness to help wherever needed Inspect aircraft parts for damages and to make sure paperwork match parts and lead a team to be successful in our everyday task

Directed all training of team so they can be the best and skilled inspectors. Supervisor, 01/2008 - 12/2010

CSA Security – Al Ahmadi Kuwait

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Handled customer complaints, resolved issues and adjusted policies to meet changing needs. Evaluated employee performance and coached and trained to improve weak areas. Maintained compliance with company policies, objectives and communication goals. Developed training, task and process guidelines and communicated clear and concise directions to employees.

Interviewed, hired and trained new employees for production positions. Wrote and submitted daily reports on security team operations. Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.

Led team of 50 guards in monitoring high volume of traffic during peak hours and days. Managed team schedules to provide effective security coverage for military base needs. Tracked and prepared quarterly reports to present to leadership Evaluated employee performance and coached and trained to improve weak areas Conducted employee evaluations to provide feedback and set expectations for future job performance Monitored workflow to improve employee time management and increase productivity Team leader, 04/1990 - 06/1993

Army United States Army

Introduced Microsoft/ excel scheduling needs to successfully create long-term schedules for weekly daily shifts and 5 to 50 employees

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys, Managed food service operations, including menu planning, food and supply purchases and inventory coordination

Applied knowledge of macronutrients and micronutrients to prepare healthy meals Maintained effective supply levels by monitoring and reordering food stock and dry goods Managed and supervise 60 soldiers for in-house food services and field projects to feed anywhere from 50 to 1000+ soldiers

Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities Integrated intelligence activities into other military operations, plans and programs Oversaw teams planning, implementing and realigning field and base operational strategies Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment

Actively listened to customers' requests, confirming full understanding before addressing concerns Associates Degree: Business Administration, 03/1992 Draugons Jr. College - Knoxville, TN

High School Diploma: Business Administration And Management, 06/1989 Carver High School - Knoxville, Columbus, TN, GA

Complex Problem-Solving

Time Management

Active Listening

Critical Thinking

Document Quality

Compliance Requirements

Regulatory Requirements

Safety Standards

Team Development

Production Operations

Product Tests

Parts Installation

CQT - Certified Quality Technician

EDUCATION

SKILLS

CERTIFICATIONS

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