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Customer Service Mental Health

Location:
Towson, MD
Salary:
16.74
Posted:
April 09, 2024

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Resume:

Hello

I’m Asia Harris

**** ***** ******* ***

Baltimore MD, 21215

443-***-****

ad4v47@r.postjobfree.com

Professional Summary :

Very skilled and detailed, with a passion for the Health of Adults and Pediatrics . Have years of experience with the Elderly. Very good customer service skills and is a fast learner. Works well as a dynamic leader in high pressure-settings. Motivated individual, who is enthusiastic about becoming a Paramedic. Attends College and works hard. Striving personality and goal oriented..

Experience :

Humanim 9/2019 - current

Rehabilitation Counselor Columbia, MD

-Arrange for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans.

Sheppard Pratt 2/2019 - 7/2019

Mental Health Worker Ellicott City, MD

●Spearheaded group counseling sessions to help individuals deal with issues

●Provided clients with recommendations to community resources.

●Devised and enhanced treatment strategies to promote continued progress.

●Documented client progress in confidential files.

●Coordinated scheduling, marketing, contract logistics and maintenance of supplies and equipment.

●Conducted feasibility studies and recommended actions for proposed projects. Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.

●Performed client assessments and developed treatment plans..

Insomnia Cookies 10/2018 - 4/2019

Shift Leader Baltimore, MD

●Ensured a safe working environment by following all safety procedures, policies and regulations.

●Coached team members in techniques necessary to complete job tasks.

●Processed cash and credit payments rapidly and accurately.

●Communicated all store initiatives and promotions to customers to generate return business.

●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

●Helped drive sales goals and achieve monthly quotas.

●Answered customer telephone calls promptly and in an appropriate manner.

●Assisted customers promptly and politely, in person and via telephone.

Woodholme Gardens 2017-2018

Certified Medication Technician PIkesville, Md

●Supervised daily activities and provided assistance when needed.

●Worked to improve and enhance patient lives through effective and compassionate care.

●Transported individuals to medical appointments and other errands.

●Assist disabled clients in any way necessary to facilitate independence and well-being.

●Administered medication as directed by physician.

●Maintained a clean, safe and well-organized patient environment

Five Guys 09/2016- 01/2019

Crew Leader Columbia, MD

●Ensured a safe working environment by following all safety procedures, policies and regulations.

●Coached team members in techniques necessary to complete job tasks.

●Processed cash and credit payments rapidly and accurately.

●Communicated all store initiatives and promotions to customers to generate return business.

●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

●Helped drive sales goals and achieve monthly quotas.

●Answered customer telephone calls promptly and in an appropriate manner.

●Assisted customers promptly and politely, in person and via telephone.

Education :

High School Diploma - The Reach Partnership! High School 2018

Baltimore City Community College - Currently for Bachelor’s in Psychology

University of Maryland - currently for Emergency Medical Techician

Certifications :

CPR

Certified Medication Technician

CPI

EKG technician

Medical terminology

Cna/ Gna

Phlebotomy (In training)

EMT (in school)



Contact this candidate