Customer Service Mental Health
Resume:
Hello
I’m Asia Harris
Baltimore MD, 21215
*************@*****.***
Professional Summary :
Very skilled and detailed, with a passion for the Health of Adults and Pediatrics . Have years of experience with the Elderly. Very good customer service skills and is a fast learner. Works well as a dynamic leader in high pressure-settings. Motivated individual, who is enthusiastic about becoming a Paramedic. Attends College and works hard. Striving personality and goal oriented..
Experience :
Humanim 9/2019 - current
Rehabilitation Counselor Columbia, MD
-Arrange for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans.
Sheppard Pratt 2/2019 - 7/2019
Mental Health Worker Ellicott City, MD
●Spearheaded group counseling sessions to help individuals deal with issues
●Provided clients with recommendations to community resources.
●Devised and enhanced treatment strategies to promote continued progress.
●Documented client progress in confidential files.
●Coordinated scheduling, marketing, contract logistics and maintenance of supplies and equipment.
●Conducted feasibility studies and recommended actions for proposed projects. Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
●Performed client assessments and developed treatment plans..
Insomnia Cookies 10/2018 - 4/2019
Shift Leader Baltimore, MD
●Ensured a safe working environment by following all safety procedures, policies and regulations.
●Coached team members in techniques necessary to complete job tasks.
●Processed cash and credit payments rapidly and accurately.
●Communicated all store initiatives and promotions to customers to generate return business.
●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
●Helped drive sales goals and achieve monthly quotas.
●Answered customer telephone calls promptly and in an appropriate manner.
●Assisted customers promptly and politely, in person and via telephone.
Woodholme Gardens 2017-2018
Certified Medication Technician PIkesville, Md
●Supervised daily activities and provided assistance when needed.
●Worked to improve and enhance patient lives through effective and compassionate care.
●Transported individuals to medical appointments and other errands.
●Assist disabled clients in any way necessary to facilitate independence and well-being.
●Administered medication as directed by physician.
●Maintained a clean, safe and well-organized patient environment
Five Guys 09/2016- 01/2019
Crew Leader Columbia, MD
●Ensured a safe working environment by following all safety procedures, policies and regulations.
●Coached team members in techniques necessary to complete job tasks.
●Processed cash and credit payments rapidly and accurately.
●Communicated all store initiatives and promotions to customers to generate return business.
●Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
●Helped drive sales goals and achieve monthly quotas.
●Answered customer telephone calls promptly and in an appropriate manner.
●Assisted customers promptly and politely, in person and via telephone.
Education :
High School Diploma - The Reach Partnership! High School 2018
Baltimore City Community College - Currently for Bachelor’s in Psychology
University of Maryland - currently for Emergency Medical Techician
Certifications :
CPR
Certified Medication Technician
CPI
EKG technician
Medical terminology
Cna/ Gna
Phlebotomy (In training)
EMT (in school)
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