JULIE J. KANTHAK

**** *****

Toledo, Ohio *****

419-***-****

ad4v36@r.postjobfree.com

http://www.linkedin.com/pub/julie-kanthak/38/325/724

Environmental Services

Supervisor / Manager having extensive experience manage daily operations of housekeeping department up to 70 employees. Maintain good relations with customers to provide feedback of issues that need addressed in a timely manner. Focus on continuous process improvements. Proficient in maintaining records and producing reports using Microsoft Word and Excel, Outlook,, ABSsolute Web Application, AS400, and PMM.

PROFESSIONAL EXPERIENCE

Bon Secor Mercy Health St Charles Hospital, Oregon,Ohio 2019 – Present

Environmental Services Supervisor

Supervisor non union environment up to 30 employees.

Weekly inspections of quality assurance inspections being performed by employees.

Weekly check in with department managers resolving issues. Recognizing the employees that are meeting customer satisfaction

New hire department orientation and hands on training

Training on Covid patient rooms and discharges

Training use SteraMist disinfection system

Update and revise department policies

Weekly ordering of supplies for department

Daily ordering linen for facility

Mercy Health St Vincent Medical Center, Toledo, Ohio 2018 – 2019

Environmental Services Supervisor

Supervise union up to 20 employees

Weekly inventory and ordering of department supplies for 3 cost centers

Enforce polices and procedures

Interview of new staff

On boarding department orientation

Identify training needs for staff members

Julie J Kanthak Page 2

CaravanFM- Toledo Machining Plant, Perrysburg, Ohio 2016 – 2018

Site Manager

Manage and directing up to 35 employees activities in unionized manufacturing plant.

Weekly payroll using Novi Time.

Quality services of janitorial services provided to machining plant.

Improvement of service to departments within the plant.

Weekly safety training to employees

On the job training to employees

Hiring, and discipline up to termination of employees.

Promedica- The Toledo Hospital, Toledo, Ohio 2014 – 2016

Environmental Service Supervisor

Supervising up to 65 employees on day shift of a 800 bed hospital.

Bi-weekly schedule for 100 plus employees. Error free.

Quality assurance of housekeeping services patient interviews, quality of work and various types of testing of hi-touch areas.

Weekly rounds with Department Managers of assigned areas of responsibilities.

Sodexo @ Mercy Memorial Hospital System, Monroe, Mi. 2012 - 2014

Housekeeping / Custodial Manager 2

Supervise up to 12 employees on 2nd and 3rd shifts of a 150 bed community hospital.

Monitor inventory levels and labor hours.

Quality assurance of housekeeping services being provided using Trakker (ESC)

Nominated Rookie of the Year.

HCR Heartland of Perrysburg, Perrysburg, Ohio 2011 – 2012

Housekeeping and Laundry Supervisor

Supervise up to 8 employees of a 120 bed skilled rehabilitation.

Employee monthly schedule to meet the needs of the department for the facility

Developed and introduced quality assurance program to site.

Interview, hire, and train staff

Floor care for the facility

Monitor and control department budget; labor and supplies

Julie J. Kanthak Page 3

Mercy St. Vincent Medical Center, Toledo, Ohio 2008 – 2011

Environmental Services Supervisor

Supervising up to 50 employees on assigned shift of a 350 bed medical center. Staff composed of Housekeeping, Patient Transporters, and Linen Staff in a union environment.

Improvement of patient satisfaction scores having a very good experience

Reorganized supply rooms / inventory according to use and created a JIT ordering system resulting in a $10k first year savings

Implementation of Patient Logistics software program developed by MHP – Stat Com

St. Anne Mercy Hospital, Toledo, Ohio 2002 – 2008

Support Services Operation Manager

Managed Housekeeping and Linen departments composed of up to 50 employees. Participated on Bio-Terrorism Preparedness Team, and Monthly Safety Meetings. Hospital Chairperson for United Way Campaign, and Lead person on Service Recovery Committee.

Restructured department to improve productivity and meet targets through rearrangement of assignments and setting of work priorities. Employees selected within job classification according to seniority

Established competency testing to meet Human Resources and JCAHO survey requirements. Created job skill lab for each job classification including written tests and practical testing

Created bi-weekly employee work schedules and maintained payroll records using Kronos

Tracked daily linen usage using computerized Control-Tex software program

Developed department policies and procedures for new facility. To include recommendations for staffing, infectious waste, pest control, and window washing needs

Conducted monthly employee department meeting.

St. Vincent Mercy Medical Center, Toledo, Oh 2000 – 2002

Support Services Metro Manager

Managed up to 50 employees housekeeping staff at multiple locations; Riverside Hospital, Mercy Campus, and medical office buildings on St. Vincent Medical Center Campus.

Restructured staffing levels to improve efficiency at Riverside Hospital

Enforce policies and procedures

Interview, hire, training, corrective action of employees up to termination

Quality inspections of staff

EDUCATION

Associates Degree, Marketing & Sales, University of Toledo, Toledo, Ohio

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