Coretha Slayton

**** ***** ***** ****

Montgomery, AL 36117

ad4v13@r.postjobfree.com

(334) 314 - 4180

To find a responsive and challenging position which will help your company grow; a position that will most effectively utilize my experience and education and provide opportunities for professional growth.

Associate Executive Director

The Crossings at Eastchase

Montgomery, AL

2021 to 2022

Under direct supervision of an Executive Director, responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.

Supervises, directs, and motivates staff. Maintains superior training and morale. Ensures training programs are effectively executed.

Maintains high degree of resident satisfaction and retention through consistent delivery of high-quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues. Administers annual resident satisfaction survey.

In conjunction with the Executive Director, develops annual operating and capital budgets. Maintains budget accountability to the Executive Director, aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.

Coordinates and prepares the processing of payroll and employee benefits, and the payment of insurance, real estate taxes and related reporting requirements.

Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates with attention paid to consistency in the selection and retention of quality personnel.

Fosters creativity among staff to deliver the highest quality and optimum services. Responsible for creating and maintaining an atmosphere of stability. Acts as a member of Resident Counsel.

Prepares and monitors all monthly billing and collection processes utilizing establishes policies, produce and tracking systems.

Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash.

Monitors and oversees the processing of accounts payable.

Ensures appropriate assignment of departmental expenses and supporting documentation is executed and maintained.

Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts.

Maintains residents, vendor, employee personnel and financial accounting files.

Infaces with residents on billing/collection issues, Resident Agreement and control reviews.

Executive Director

Affinity Living Group -

Montgomery, AL

2017 to 2020

• Member of the Board of Examiners of Assisted Living Administrators

• Works with the Community management staff and home office staff in all aspects of Community operations, including setting priorities and job assignments.

• Monitors each department, communicate and interpret policies, evaluate performance, provide feedback, and assist, coach, and discipline staff as necessary.

• Ensures safety of residents, their visitors and staff regarding Infection Control, Fire, and Safety policies and procedures.

• Serves as the Director of the Community's Q & A Committee and assure quarterly Q & A audits completed thoroughly and honestly.

• Conducts routine inspections of services being provided to ensure highest quality.

• Maintains current knowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority, DSHR and DSS.

• Ensures programming is effectively managed and marketed.

• Actively researches and develops appropriate niche programming that reflects and meets the needs of residents and families.

• Selects qualified, appropriate candidates for employment.

• Ensures training and incentive programs are in place and working properly.

• Monitors employee morale, maintaining high level of team spirit and unit cohesion. Ensure compliance with employment laws and company policies. Manage turnover. Maintain network of recruitment sources.

• Manages Community budgets, labor costs, raw food costs, accounts receivable, accounts payable, and payroll in concert with the home office and the Operations staff. Appropriately handle and safeguard Community funds.

• Ensures optimum/maximum occupancy, revenue and profitability for the Community.

• Develops and implements sales and marketing plan. Keep abreast of market trends and competition. Maximize occupancy, efficiency of payer mix, and developing Community staff members as marketers of the Community.

• Manages and mentors Community Relations Manager to effectively reach occupancy and revenue goals.

• Creates a culture that trains and supports all Community staff to participate in internal sales process.

• Performs all phases of external relationship building/partnering with referral sources.

• Promotes occupancy and revenue growth through effective, planned events with community at large, residents and families.

• Responsible for supervising, assigning significant overall duties and tasks and responsibly directing the work of all department employees with full accountability for the performance of subordinates.

• Demonstrates independent judgment and discretion.

• Interviews job applicants, makes hiring recommendations, and orients new staff.

• Responsible for employee scheduling using independent judgment and exercising discretion when creating the schedule as well as making determinations regarding granting employee requests for time off or other modifications in work schedules.

• Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.

• Communicates and enforces employer's policies and procedures dealing with rules of employee conduct, the employer's safety and sanitation policies and other human resource policies as well as directly discipline and effectively recommend corrective and disciplinary action to enforce such policies.

• Evaluates performance and effectively recommend changes to terms and conditions of employment based on such evaluations.

• Develops positive relationships with State regulators, the community at large, families and residents on behalf of the Community and Affinity Living Group.

• Ensures compliance and understanding of all regulations regarding residents' rights.

Interim Executive Director

Elmcroft Senior Living - Montgomery, AL

2014 to 2017

Overseen the management of each department to assure that each department is operating within the state guidelines.

Provided daily management meeting to keep all departments informed of pending issues within the community.

Performed daily walk-throughs of building and grounds to interact with residents, staff, and visitors to promote customer satisfaction.

Worked closely with the Community Relations Director to develop and review marketing plans, meet sales and census goals, and be aware of upcoming move-ins and move-outs.

Provided proper orientation and initial training, and ongoing in-service education to meet the needs of staff and the regulatory requirements.

Overseen the 100 hours/100 days program in coordination with the Community Relations Director in order to assist residents in adjusting to their new home.

Utilized staffing models to guide scheduling within each department.

Managed budgets for each department utilizing spend-down sheets provided from each department head.

Provided conflict resolution among residents, staff and families to assure no problems go unaddressed.

Provided assigned management reports to RDO weekly.

Business Office Coordinator

Elmcroft Senior Living - Montgomery, AL

2002 to 2017

Worked with the public on a daily basis and answer client needs and request.

Prepared, inputted, and maintained all accounts receivable data including the billing spreadsheet, billing adjustments, processing of cash receipts and monitoring of aging reports.

Prepared, inputted, and maintained all accounts payable data including setting up vendors, tracking expenses, and processing expenses.

Processed, reviewed, and filed request for benefit payment and medical insurance claims.

Maintained and updated resident information in carts.

Maintained and updated insurance enrollment and premium records for new employees and existing partners.

Administered the employment function in accordance with Elmcroft's Policies and Procedures as well as federal, state, and local regulations.

Administered the payroll function including monitoring and submitting appropriate payroll information to the corporate office and coordinating the process for time clocks and payroll runs.

Responsible for the Human Resources and Administers benefits program including educating new and existing partners.

Assisted in recruiting, interviewing, evaluating, rewarding and disciplining, and terminating employees.

Assisted residents in performing activities of daily living.

Assisted the Executive Director with the preparation of operational and financial variance reports.

Addressed and resolved complaints from residents, sponsors and employees.

Maintained resident's doctor's appointments and transportation schedules.

Maintained Fire Control and Communicator Panel and participated in fire and disaster drills.

Assisted in state survey process.

Leased resident apartments, maintained public contact, and expanded referral sources.

Coordinated and assist with move-in of new residents.

Screened telephone calls that may be referred to subordinate staff as appropriate.

Received, opened, read, sorted, and distributed mail and other correspondence.

Office Manager

F & E Sportswear -

Montgomery, AL

1991 to 2002

* Worked with the public on a daily basis and answer customers' needs and requests;

* Communicated effectively with the public, co-workers, and department heads.

* Operated the front desk switchboard and screened those that needed to be refereed to subordinate staff as appropriate.

* Prepared data and maintained all accounts receivable data including the billing spreadsheet, billing adjustments, processing of cash receipts and monitoring of aging reports.

* Reconciled the bank statements, general ledgers, journal entries, sale tax, commission reports, and prepare month end reports.

* Maintained payroll for company's staff of twenty (20) employees.

* Responsible for inventory control, shipping and receiving, and purchasing office supplies.

* Provided employees with materials to carry out goals of the department.

Education

Diploma in Business Accounting

Massey Draughon Jr. College -

Montgomery, AL

1982 to 1983

Certifications and Licenses

Notary Public for the State at Large

Assisted Living Administrators

Additional Information

Skills

Computer operations utilizing Microsoft Office Suite (Word, Excel, Perfect, Power Point, Outlook), Internet Browsers, Lotus Notes 1-2-3, Xerox Machine, Fax Machine, Quick Books, Peach Tree, ADP Payroll, Kronos, Ceridian, Certiphi, CareVoyant, CareTracker, iCIMS MatrixCare, MatrixCare Marketing Care, and Move-In software.

Contact this candidate