Public Health Security Officer

WILLIAM MC BYRD

Tukwila, WA *****

206-***-**** - *********@*****.***

PROFESSIONAL SUMMARY

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Operating security equipment, Two

way Radio, Head set

Skilled in conflict resolution

Report analysis Daily Desk Journal

MS Office, MDT, CCTV,

EverBridge, Lenel

Certified Security

Mentor new hires

Security camera monitoring

WORK HISTORY

06/2019 to Current GSOC Operator

Securitas Security Services USA/ Expedia – 1111 Expedia Way Seattle WA Investigated suspicious activities and persons to maintain security of premises. Collaborated with cross-functional teams to develop and implement emergency response plans.

Developed comprehensive training materials for new operators, ensuring consistent protocol adherence across teams

Streamlined processes for incident management, improving overall efficiency and performance.

Supported onboarding process for new team members, providing guidance on GSOC protocols and best practices.

Updated 3 shift logs and produced daily reports to document security activities and specific incidents.

Communicated with security team, CBRE, building supervisors using two-way radios, mobile phones and other technological devices. Monitored CCTV cameras and alarm systems for 12 local and 15 Countries Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Evaluated and refined standard operating procedures for continuous improvement in GSOC operations.

06/2018 to 06/2019 Lead Security Officer

Puget Sound Security /King County Public Health Center – Seattle, WA Developed strategy, improved King County Public Health Downtown Seattle building perimeter issues.

Reduced transient encampments, breaches, safety, and sanitary condition, issues by 90%.

Logged accurate detailed incident reports, submitted to King County Public Health review board, determined ban status warranted.

Monitored alarm systems, doors, windows, county vehicles, gated areas, and protected areas, effectively prevented unauthorized entry. Helped King County director determine, placement for exterior security mirrors, and camera installation.

Defused, escorted disorderly patrons, patient trespassing party, off site premises. Logged disorderly activity prevented further disruption at facility. Maintained exterior security presence, reduced property damage, theft by comparison 2017 incident reports.

Code Blue reduction, provided higher awareness urgency of activity, included monitoring logs, detailing time, and location access. 2018 Investigated, reported security issues, safety violations, unusual behavior, reduced altercations, compared to Incident Reports of 2017. Developed Client, Patient Assessment Report for 2018. Created guide line client ratio verses staff ratio. Report analyzed, clinic, dental, O.R.C.A, medical insurance, W.I.C, refugee, departmental services rendered. Improved service and customer satisfaction with clients and patients. Selected as liaison for Security Manager for Washington State Governor Jay Inslee preparation Televised Public Service Announcement, King County Public Health Center Downtown Seattle Jan 2019.

Coordinated Security, handling arrivals, documentation completion, notification transport for escorts to assigned locations for King County Executive Constantine Moss.

Selected as escort support to King County Officials, personnel and guests. Monitored television news media Crews, publications, social activity, safe secure environment and maintained compliance with HIPPA policy. Obtained HIPPA Certification.

Assisted in development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures. Checked and verified photo identification prior to granting facility access. Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites. 10/2015 to 06/2018 Security Officer

Allied Universal Security Services – Seattle WA

Enforced strict administration policy guide lines, deterring potential security breaches.

Received excellent review's recognition from, property management Lead Patrol Officer . Performance and attention to detail, improved safety and decreased incidents during weekend shifts.

Maintained surveillance through out building, identified all officials, employees before authorizing entrance.

Excellent Security Evaluation Delta Marine Seattle WA. Steve Jones, Washington Mutual Tower Seattle WA. Wright Ronstadt & Company Property Management. Georgia

Selected as liaison for Security Manager for Seattle Mayor Jenny Dirkan preparation, secured arrival, greeted, and escorted to event location. Greeted, directed, escorted Perkins Coie guests. Answered questions regarding events.

Responded to calls routine and emergency situations 911 and security breaches, for entrances and secured area's. Prevented theft, burglary, property damages, and injury of tenants, client, and visitors.

Monitored alarm systems, unauthorized entries into protected areas. Collected, and organized surveillance information, protected client possessions, and work areas against theft.

Received commendations for theft prevention during shift from property management, sales agent and site superior.

Secured Contract 2016, 2017 ABM, Universal, Allied, Expeditor's International Downtown Seattle. Team and individual performance. Prevented injury, received letters accolades. Sales agent and management Noted quick action during altercation, involving suspect intruder, and prevented injury to employee.

Monitored central alarm system, fire systems, intrusion, and duress alarms. Contacted Seattle Police Department, Seattle Fire Department and EMT agencies during emergency situations.

01/2012 to 01/2017 Producer/Publisher/Artist

Tate Music Group /Contract Worker – Oklahoma City

Managed, 3 artist budget, studio time, song production, reduced costs, kept deadlines.

Edited, and processed recordings for mastering. Edited content, selected graphics, kept track record of credits, details to expedite processing stage. Verified details of data, met time constraints submitted to Chief of editing department. Secured release date, and prevented project delays. Assembled and directed production team. Responsible to deliver to company items according to contractual obligations during projects completion. Co-Produce music & video. Collaborated and worked directly with, writers, artists, and engineers . Reduced costs and exceeded satisfaction expectations with Tate Music Group.

Planned and delivered, superior quality music video, within budget, and time constraints.

Co-Directed video, coached camera technicians, actors during production shoot. Created product for televised, cable stations, and internet viewing. Supported marketing, planning and preparation with social media, web sites, news paper print publications, cable stations, and televised communications. Establish vendor partnerships nurtured team spirit, accomplishing operational objectives and work plans.

Delegating assignments to business associates, agent, and manager. 08/1998 to 05/2012 In & Out Bound / City Supervisor Substitute Terminal Manager YRC Worldwide Inc. – Bloomington CA

Established professional working relationship in alignment to union labor force, boosting moral, promoting productivity in bill count, load factor, to increase revenue.

Facilitated idea of redesigning tracking for high value shipments. Reduced loss, and improved service.

Promoted awareness to on time and in tact delivery process. Coached shift teams reducing OS&D issue.

Ensured daily, weekly, monthly, and quarterly goals as City Supervisor increasing revenue 10 percent for company during slow season. Supported departmental staff. Replaced Office manager directed, coached, disciplined, answered questions, comments and concerns. Created, efficient yard control plan. Developed procedures implementing to line haul, dispatch, Inbound, Outbound, and City operations. Improved SOP for tracking shipments. Assisted with trailer placement, planning loads, and moving shipments expediently to meet rail cut times. Changed assessment resolution and improved service, and production. Reviewed computer and driver documentation, prior to shift start times. Discussed new procedures with drivers in shift meetings, changes in process which efficiently reduced travel time, trips, and unwarranted overtime costs. Selected as Substitute Terminal Manager Adelanto facility. Exceeded expectations rewarded position assignment, during each absence of Terminal Manager. EDUCATION

05/1980 Bachelor of Arts: Sociology /Political Science Dominican University - River Forest, IL

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