Gloria Gomez Landry

ad4uzo@r.postjobfree.com • LinkedIn

Plano, TX 75075 • 469-***-****

HR Management Executive

Results-driven and resourceful professional with extensive experience in leading and transforming HR functions within diverse organizations.

Proven track record in devising and employing robust strategies, steering recruitment and onboarding processes, and directing/empowering cross-functional teams. Adept at strategic workforce planning, talent acquisition, performance improvement, benefits and compensations, and employee development. Skilled at addressing staff issues, employing change management, and fostering productive environment. Possess deep understanding of labor laws, HR policies and procedures, and regulatory compliance. Strong leadership and communication skills; proficient in offering exceptional client service, promoting culture of diversity and innovation, and cultivating partnerships with all levels of management.

Areas of Expertise

•Human Resource Management

•Project Management & Delivery

•Employee Relationship Building

•Leadership Approach

•Talent Acquisition & Recruitment

•Staff Onboarding & Orientation

•HR Policies & Procedures

•Change Management

•Strategic Planning & Execution

•Compensation & Benefit Process

•Team Training & Collaboration

•Performance Improvement

Career Experience

HR Business Partner, BSN Sports, Farmers Branch, TX 2021 – 2023

Conducted thorough research and analysis to identify market trends and best practices in employee engagement, enabling development and implementation of competitive programs. Played pivotal role in training and onboarding of new HR team members, managers and warehouse team members providing mentorship and guidance to facilitate integration into HR and warehouse departments. Assessed rigorous compliance measures to guarantee compliance with employment laws, industry regulations, and company policies, resulting in zero labor law violations.

●Attained higher client retention rate by designing and streamlining onboarding experience, including interactive tutorials, personalized guidance, and introduction to platform.

●Increased staff engagement/self-esteem and job satisfaction by devising and implementing robust HR strategies and fostering supportive workplace culture across departments.

HR Manager, Razzoo's, Inc., Addison, TX 2020 – 2021

Oversaw all aspects of HR tasks on daily basis across 21 areas involving support center via collaboration with cross-functional teams. Advised leadership team to uphold employee loyalty and company’s objectives through strategic corporate initiatives. Established and utilized robust systems to transfer files previously managed by team into digital online database, contributing to optimizing accessibility and organization. Collaborated with insurance carriers to manage Worker’s Compensation and General Liability claims as well as address unemployment claim responses, resulting in enhanced claims management and reduced financial liabilities.

●Boosted personnel morale and overall organizational performance by offering expert guidance to executives and area/general managers regarding navigating intricate employee relations matters.

●Fostered safe workplace environment by initiating and employing company's COVID-19 policy, tracking all cases, and granting approvals under CDC protocols for staff eligibility.

●Successfully streamlined benefits enrollment and administration processes, such as regulating employee benefit choices and facilitating enrollment procedures to improve well-being of employees.

●Updated staff handbook by providing comprehensive revisions in English and Spanish languages, ensuring better comprehension and inclusivity.

HR Advisor, AmerisourceBergen, Carrollton, TX 2015 – 2019

Created and rolled out Performance Improvement Plan Guide tailored to managers, enhancing workforce productivity and accountability. Coordinated human resource management aspects of divestiture of World Courier to validate smooth transition for employees and compliance with all relevant labor laws. Liaised with HR business executives and organization-wide management to deliver expert guidance on complex staff relations issues, resulting in improved employee engagement and minimized workplace conflicts.

●Optimized company’s productivity by conducting thorough investigations into employee misconduct allegations and offering recommendations for executing disciplinary actions.

●Upgraded staff’s professional skills and sustained positive workplace relationships while organizing and delivering specialized training sessions on associate relations tailored for managers.

Director of Human Resources, Sodexo Plano, TX (Remote) 2011 – 2015

Directed and assisted managers and senior administrators within designated regions in regulating company’s operations through orchestration of effective training and HR programs. Carried out organizational audits to address potential risks, employ corrective measures, and enable well-informed decision-making under human resource methodologies and relevant local, state, and federal protocols.

●Increased customer loyalty and revenue growth by developing and executing client and account retention strategies while in close liaison with senior executives.

●Elevated productive workplace by steering HR tasks, such as coordinating payroll/benefits process, maintaining records and EEO/AA compliance, and strengthening employee relations.

Additional Experience

HR Manager, Americas Carmart Sherman, TX (Remote) HR Manager, Bowne Dallas, TX Regional HR Manager, DriveTime, Plano, TX (Remote) Senior Manager Operations/Sr.HR Business Partner, Transamerica Real Estate Tax Service, Dallas, TX Human Resources Advisor, Nortel Networks Richardson, TX

Education & Certifications

Bachelor of Science, Eastern New Mexico University Portales, New Mexico

Training and Development Certificate, University of Oklahoma Irving, TX

Languages

English and Spanish

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