Project Manager

Robert Pniewski

*** ********** ** ********* **/ 609-***-**** / ***.********@*****.***

https://www.linkedin.com/in/robert-pniewski

Professional Profile

Sr. level IT Project Manager with 20+ years of extensive experience, and a proven track record of large-scale system deployment, application migrations, and delivering complex projects within time constraints and budgets. Continuous hands-on management skills, and the ability to lead teams, interact with C-Level Executives/VIPs daily, and drive results to accomplish business objectives. Focused on achieving client-oriented results while formulating and implementing advanced technology and business solutions to meet a diversity of requirements. Strictest adherence to policies including Regulatory, Compliance and IT Security.

Areas of Expertise

Project Management

High and Low-Level Project Plans

Change Management

IT Service Management

SharePoint Administration

Large Scale Migrations

Vendor Management

Disaster Recovery Management

White Glove Customer Service

Business Relationship Management

Technical Skills

Infrastructure: Windows, Active Directory, SMS/SCCM

Software: MS Office Suite, JIRA, Asana, Visio

Mobility: Android, iPhone

Email: Outlook, Lotus Notes

Helpdesk: Service Now, Numara, HP Open View, Remedy

Remote Support: SMS, Goverlan, WebEx, Teams, Skype, Zoom

Experience

York Solutions, LLC · Contract (Pharmaceutical)

Project Manager / Migration Planner August 2023 – March 2024

Experienced Project Manager and Migration Planner with a proven track record of successfully overseeing the migration of over 400 applications after company acquisition, including highly confidential information, within tight timelines and budgets.

Orchestrated end-to-end migration projects for over 400 applications, including those housing highly sensitive data, ensuring seamless transition without compromising data integrity or security.

Developed comprehensive migration plans, encompassing risk assessment, resource allocation, and contingency strategies, to meet stringent deadlines.

Audited for robust security protocols and encryption measures to safeguard confidential information during transit and post-migration.

Collaborated closely with cross-functional teams, including IT specialists, developers, and stakeholders, to streamline communication and mitigate potential challenges.

Led the planning and execution of complex migration projects, including legacy system upgrades and cloud migrations, for diverse clientele across various industries.

Utilized project management tools and methodologies to effectively coordinate resources, manage timelines, and mitigate risks.

Established strong rapport with clients through proactive communication and diligent project oversight, earning accolades for delivering projects on time and within budget.

BNP Paribas (Finance, Information technology), Sr. Project Manager March 2018 – June 2023 .

Project Manager in IT Production for the entire AMER domain. Directed and delivered the IT Infrastructure to support business objectives on a variety of projects including new site buildouts, multiple large-scale migrations, and deployments of new technology. Consistently hit all milestones and deliverables.

Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders.

Address and resolve project risks, roadblocks and obstacles while securing resources to efficiently complete deliverables.

Managed vendor relations, contract negotiations, deadlines, project budget and focused on maximum cost savings in tracking project expenditures and costs of materials, labor, and services.

Developed RACI charts, work breakdown structures and maintained RAID logs to improve effectiveness.

Defined and reviewed all project governance for projects handled by the PMO team.

Exhibit strong and concise communication skills with the ability to explain complex issues for executive consumption.

Effectively manage multiple projects simultaneously.

Vexcel – A Microsoft Company (Consulting, Government Agency)

Project/Operations Manager January 2017 – November 2017

• Coordinate management of projects, incident tickets, maintenance and outage notifications, device provisioning, reporting, and workforce management/shift coverage.

• Provide leadership, training coordination, resource management and operational effectiveness skills for a 24x7 365 days a year support group.

• Prepare executive level reports and deliver status to senior members of the government agency on major projects

• Create, Monitor and improve the teams metrics and project reporting

• Lead, manage and coach team members

• Manage, coordinate and help resolve high priority and complicated support issues for a high impact and demanding environment

• Manage vendor relationships that supported daily operational needs

BNP PARIBAS (Finance, Information technology)

VP, North American Region IT Service Desk Manager January 2008 – October 2016

Oversaw all of IT operations and infrastructure support for the Americas territory with over 5,000+ clients and 10,000+ nodes.

Directed staff in the United States and Canada, consisting of 28 analysts and engineers, providing daily operational support, and implementing ITIL best practices.

Responsible for interviewing, hiring, and training, as well as delegating responsibilities, performance evaluations, and issue resolution.

Key player in the design, implementation, and management of the new IT Server Desk for the entire Americas territory.

Produced daily, weekly, and monthly metrics reports for senior management.

Developed and maintained Service Level Agreements (SLAs) to establish issue resolution timeframes and expectations.

Analyzed staff feedback CRM reports to gauge job performance, and opportunities for improvement.

Carried out bi-annual meetings with key clients and business teams to review SLAs, product launches, staff feedback, and overall perception of Information Technology.

Certificate and Education

Chubb Technical Institute, Application Support

Graduated with honors, 3.9 GPA

Raritan Valley Community College, Liberal Arts

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