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Quality Control Operations Manager

Location:
Hampton, VA
Salary:
25.00
Posted:
April 08, 2024

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Resume:

SUMMARY OF QUALIFICATIONS

Ambitious and dedicated with experience in the Logistical field. Meticulous and highly adaptive to current technologies, processes, and environments. Phenomenally successful in purchasing and acquisition of materials vital to company needs and requirements.

AREAS OF EXPERTISE

Asset Management

Customer Relations

Budget Management

Hazardous Materials

Quality Control Management

Acquisitions Management

Confidential Clearance

Ground Operations Manager

Safety Management

Bills of Lading

Data & Records Management

Loss Prevention

Cargo Shipment

Facilities Management

Materials Management

Administration Assistant

Emergency Response

Current DOT Medical Card

Technical IT Trouble Shooting

MS Office

Forklift Operator

Current TWIC card

PROFESSIONAL EXPERIENCE

HCL Software Technologies OCT 2019 – DEC 2023

Chelmsford, MA. Full-Time 40hrs

Executive Project Manager covering North America, Mexico, and Canada.

Single POC at Chelmsford Massachusetts location for all shipping and receiving.

Lead POC managing ODC seating of team and working with HCL Software managers.

Ensure security protocols were followed onsite and interacted with admin and project related audits.

Track material/service delivery with procurement team for open PR request.

Manage, mitigate, and prevent operations issues such as seats, repairs, maintenance, stationery, business cards, site modifications.

Work with administration personnel on Visitors Checklist Arrangement and issue proper identification credentials.

Assist in all HCL Software sites across United States, Mexico, and Canada, managing operations, work travel as needed for task accomplishment.

Idemia Augmented Security Solutions OCT 2017 – MAY 2019

Billerica, MA. Full-Time 40hrs

TSA Enrollment Agent responsible for Supported Enrollment Solution Operations through participation in Commercial, State, Federal programs; and/or consumer sales of identity related products and services.

Performed electronic fingerprinting functions and personally identifiable identification (PII) verification for Hazmat and TWIC Identification cards according to commercial, state, or federal customers program requirements.

The Woodworks Architectural Moldings OCT 2016 – SEP 2017

North Londonderry, NH. Full-Time 40hrs

Transfer/Relief driver; responsible for transferring completed millwork items and accessories to respective finishing and warehouse facilities; utilizing manual and power hand trucks as well as company owned 26-foot box truck.

Accountable for separation of individual customer products and remained ready to ship at customers desired time.

Industries for the Blind APR 2016 – SEP 2016

South Boston, MA. Full-Time 40hrs

Assistant Manager: Provided State and US Government entities with office supplies from multiple vendors, using US Government mandated three vendor rules.

Procured items using both manual and automated means. Received, packaged, and shipped customer items using a company procured 26-foot box truck.

Haartz Corporation AUG 2014 – MAR 2015

Acton, MA. Full-Time 40hrs

Shipping/receiving technician responsible for dispatch of freight for warehouse operations.

Supervised and directed stocking of the warehouse shelving system, ensuring quality control using automated computer systems.

Managed construction of multi-sized wooden skids for customer delivery.

United States Army JUL 1987 – AUG 2014

Various Locations Full-Time Active Duty 40hrs+

Logistics Supervisor responsible for supply services, materials management, quality control, and logistic operations.

Supervised management of stock control, accounting, procurement, acquisitions, shipping and receiving operations.

Accountable for development and preparation of operations information to include plans and related data to employ supply services to corporation and various company-sized elements.

Ensured multiple Soldiers under direct management were fully trained, licensed, and qualified to operate equipment necessary to complete all assigned tasks.

Organized training for multiple Soldiers including handling, storage, shipping, and transportation of hazardous materials.

Implemented policies to significantly reduce waste-and-abuse while enormously increasing productivity and reducing overhead by $2 million.

Supervised and led multiple trainings in Equal Opportunity/Sexual Harassment for 500 Soldiers.

Direct accountability for assets totaling over $500 million.

Facilitated company relocation of 500 Soldiers, supplies, and equipment.

Established inventory metrics for smooth transition for new location and re-established supply.

Item manager for the Federal Government’s largest stock class (6505 Medical Medications).

EDUCATION

Certifications:

Six Sigma Green Belt Certificate - Villanova University (2019)

Mastering Project Management Certificate - Villanova University (2020)

Advanced Agile Business Solutions Certificate - Villanova University (2021)

Mastering Business Analysis Certificate – Vilanova University (2022)



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