Objective:

Looking for a challenging and rewarding position as a phlebotomy technician in an organization where I can use my training in blood collection and testing techniques and enhance these skills.

Availability:

Job Type: Permanent, Term, Detail, Multiple Appointment Types, Internships, Telework

Work Schedule: Full-time, Part-time, Shift work, Intermittent, Job sharing, Multiple Schedules

Skills:

Critical thinking, Attention to detail, Customer Service, Leadership, Planning, and Organization,

Experience:

Family Dollar PA, Philadelphia

Assistant Manager 04/2022 - 03/2023

Duties, Accomplishments and Related Skills: Assist with the management of day-to-day center operational procedures, ensuring a cost-effective, safe, welcoming, clean, and well-maintained environment for all members. Served as a knowledgeable resource related to local programs and services offered and available at area Centers. Maintained working relationships with local business community leadership to enhance awareness and generate financial/in-kind support of the mission as well as local operations, programs, and service delivery. Handled all customer payment and credit transactions. Responsible for the daily balancing and reconciling of cash office accounts. Handled daily bank deposits. Assisted the Office Manager and/or General Manager with various clerical duties as needed. Attended meetings and training as scheduled.

KEY ACCOMPLISHMENTS: • Answered customer questions and addressed problems and complaints in person and via phone. • Handled complaints from customers by empathetically listening, recording details, and offering solutions • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Private Care PA, Philadelphia

Home Health Aide 10/2012 - 04/2020

Duties, Accomplishments and Related Skills: providing services at home such as cooking, cleaning, and dressing the patient; performing basic medical services like providing medications and checking vital signs; making transportation arrangements, observing, and reporting in patient condition, performing general light housekeeping; and providing basic emotional support and companionship to patients.

KEY ACCOMPLISHMENTS: • Facilitated activities of daily living, personal hygiene management, feeding, and ambulation• Conducted routine checks on patients’ vitals, blood pressure, blood sugar, and heart rate. • Supported non-ambulatory residents’ range of motion exercises. • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.

Acro Pharmaceutical Services Sharon Hill, PA

Pharmacy Technician 06/2006 - 06/2012

Duties, Accomplishments and Related Skills: familiarity with databases, statistics, and product lines; familiarity with the latest medical issues; excellent communication and sales skills; strong organizational and time management skills; a proven track record in sales; and knowledge of the latest selling techniques and methods. assessing the client’s needs, presenting suitable promoted products; liaising with and persuading targeted doctors; providing product information and delivering product samples; attending sales meetings, conference calls, and training sessions; working with sales teams, and developing strategies to ensure consistent marketing message; building positive trust relationships with medical representatives; monitoring and analyzing data and market conditions; keeping accurate records and documentation, and staying updated with latest medical data.

KEY ACCOMPLISHMENTS: • Teamed with peers, technicians, and pharmacists to prioritize and complete orders. • Created new customer profiles and updated demographics, allergies, and new medication in a pharmacy computer system. • Refilled medication offered insight into over-the-counter products and verified insurance benefits.

Certifications:

Phlebotomist - Johnson's Thirsty Compression Two Breaths – June 2023

Basic Life Support CPR and AED – American Heart Association – June 2003

Home Health Aid Technician (HHA) Program – August 2014

Pharmacy Technician – Lincoln Technical Institute – August 2007

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