Anup Patel

+1-817-***-**** ad4uwi@r.postjobfree.com

US Citizen

Professional Summary

A highly skilled, detailed oriented, and self-motivated Agile Practitioner with over 9 plus years of experience working in IT and building self-organizing teams

Expert in software delivery methodologies like Agile and Waterfall

Capable of supporting transformations from Waterfall to Agile Methodology by implementing various Agile frameworks like Scrum, Scaled Agile Framework (SAFe), LeSS, Kanban

Proficient in coaching and mentoring teams, business stakeholders, and organizations on Agile best practices related to process, technology, and product

Experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration (CI) Continuous Deployment (CD), Pair programming, Automated Testing

Ability in facilitating all Scrum and SAFe ceremonies including PI Planning, Inspect and Adapt (I&A), daily scrum, sprint planning, retrospectives, sprint review

Hold workshops for Product Owners, Technical Leads, and other scrum masters in “Being Agile” than “Doing Agile”

Understanding of current technologies with the ability to develop and deliver projects using groundbreaking technologies such as AWS cloud, Salesforce, Tableau

Adept in facilitating various Scrum and Kanban activities, including Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives. Known for making these ceremonies more productive and engaging, leading to enhanced team collaboration

Facilitating and guiding Product Owners in User Story Mapping, backlog creation (Epic Level) and User Story generation, defining Definition of Done (DOD), Definition of Ready (DOR)

Able to work in an extremely fast-paced, constantly changing, high stakes environment with quick and effective decision making

Known as an entrepreneur with an excellent reputation for resolving complex problems, improving process, and facilitating change

Adept at tracking key metrics through team velocity, burn down, burn up, lead time, and defect trend reports, and communicating the progress to the team and stakeholders

Demonstrable ability to successfully manage competing priorities and deliverables in fast-paced environment working both collaboratively and independently

Utilized SAP tools and systems to track sprint progress, manage dependencies, and mitigate risks, ensuring on-time delivery of high-quality software increments

Collaborated with SAP functional consultants and technical teams to refine user stories, prioritize backlog items, and ensure clear understanding of project requirements within Agile framework

Supported the adoption of SAP S/4HANA and other SAP technologies within the organization by providing guidance on Agile methodologies and fostering a culture of innovation and collaboration

Technical Skills

Methodologies and Frameworks

Agile, Waterfall, Scrum/Kanban/SAFe

Work Management tools

JIRA, Rally, Confluence, Azure DevOps, Miro, Mural

Microsoft

MS Project, MS Excel, MS Word, MS PowerPoint

Certification

Certified Scrum Master (CSM), SAFe Scrum Master (SSM), RTE (Release Train Engineer), Certified Product Owner (CSPO)

Skills

Productive Conflict Resolution, Process Improvement, Metrics/Reporting, Coaching and Training, Strategic and Analytical Thinking, Team Innovation and Influence, Strong written and Verbal Communication, Self-Organized, Change Leader

Professional Experience

Quest Diagnostics May 2022- Current

Sr. Scrum master

Train and coach Global IT organization through adoption of new Agile practices, advise on ways to continuously improve and migrate to Agile implementations using Scaling practices like SAFe, Scrum and Kanban

Utilize in-depth knowledge of the healthcare domain, particularly HEDIS (Healthcare Effectiveness Data and Information Set), to guide teams in delivering high-quality solutions that meet regulatory requirements and industry standards

Ensures everything is running smoothly for an ART. Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings

Summarize Team PI Objectives into Program PI Objectives and publish them on Confluence for visibility and transparency

Coordinate the ART ceremonies, manages dependencies across teams in the ART, and provide visibility into the health of epic/feature delivery and the overall Program Increment (PI)

Work with the enterprise within the context of specific coaching engagements to support Agile teams/ product goals and OKR's (Objective and Key Results) for identified products/ portfolios/ programs

Maintaining & reporting out PI & Sprint capacity/velocity/points metrics

Support the creation and relentless improvement, of the flow of value through value streams by assessing and improving the practices related to DevOps

Coach Product Owner on creating, maintaining, and prioritizing a healthy backlog focusing on business value

Introduce Product Owner Community of Practice (PO COP) to promote organizational understanding of the PO role

Be recognized as an exceptionally deep, "go-to" expert in scaled Agile methodologies and ways of working and ability to be recognized as an authoritative source of counsel

Perform continual assessment of the maturity of the scrum team and providing coaching and insight in support of greater maturity

Use Rally, Confluence and other repositories are updated with the right level of documentation

Wells Fargo February 2019 – May 2022

Sr. Scrum Master

Coach teams and product owners on scrum ceremonies, supported cross team collaboration, and coordination of Scrum of Scrums (SoS) and supported teams by identifying and resolving impediments

Support the Scrum Teams using a servant leadership style (by using persuasion rather than authority) and leading by example

Provide trainings and hold User Story workshops to teach/mentor/coach teams and leaders on SAFe, scrum practices, roles, artifacts, and ceremonies

Coach the teams to be more pro-active and self-sufficient; Assist setting up KPIs for teams to help evaluate performance in alignment with the organization framework

Partner with product and engineering leaders from assigned Product Lines to enable them as impediment removers for our teams

Use Jira to produce various levels metrics to monitor team and ART’s progress

Siemens Healthcare September 2016- February 2019

Scrum Master

Scrum Master for 3 Scrum Teams, providing servant leadership

Led and facilitated Daily Stand-ups, Sprint Planning, Sprint Review, Retrospectives for various Scrum and Kanban teams

Worked with executive leadership to promote Agile culture, values, behaviors, and principles across business, development, and testing organizations

Facilitated the discussions of working agreement, Definition of Done (DOD), and Definition of Ready (DOR) for the scrum team

Helped team track and resolve impediments by finding the right personnel to revolve them, escalate when necessary, and protect the team from external interference

Monitored scrum team’s metrics like burndown charts, or commit vs delivered ratio to ensure teams continuous progress towards scrum goals and commitments

Provided feedback and incorporated best practices to challenge the teams to move on to the next level of maturity in to building a high performing team

Coached the teams to higher maturity levels at a sustainable and comfortable pace for the team and organization

Ensured the team’s participation in the core agile principles of collaboration, prioritization, team accountability, and visibility

Navy Federal Credit Union (NFCU) July 2014- September 2016

Scrum Master/ Project Manger

Facilitated Scrum Events (Sprint Planning, Daily Stand Up, Sprint Review/Demo, Retrospective, Product Backlog Refinement)

Guided the team on how to get the most of out of self-organization, using self-organization to fill gaps left in the Agile/Scrum frameworks

Assessed the Scrum Maturity of the team and organization, coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable

Committed to continuous process improvement including active facilitation of reviews and retrospectives and incorporation of lessons learned for future sprints

Helped find techniques for effective Product Goal definition and Product Backlog management

Prioritized the removal of impediments and coached the team to resolve them

Built strong, trusted relationships with stakeholders within the team

Fostered close collaboration across teams and the enterprise encouraging cross-skilling and value delivery

Nationstar Mortgage: August 2012- July 2014

Foreclosure Prevention Specialist & Loan Processor

Manage a portfolio of over 400 accounts

Help Resolve Customer delinquency while working with homeowners, realtors, attorneys as well as third party organizations

Effectively trained and developed peers to effectively communicate with borrowers

Rigorously adhered to FNMA guideline requirements

Education

University of North Texas- Bachelor of Business Administration- Finance

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