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Customer Service Medical Office

Location:
Slidell, LA
Posted:
April 08, 2024

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Resume:

Raven Vazquez

*** *** ****** ***** *****, LA ****2 985-***-**** ad4uvf@r.postjobfree.com

PROFESSIONAL PROFILE

Well-rounded professional backed by valuable leadership and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process.

Lead by example and set high standards for performance.

Manage time and priorities in multi-task situations and remain flexible in changing environments.

Attention to detail needed to maintain high levels of accuracy.

Show sound judgment and good decision making when dealing with problems.

Communication Platforms – Zoom.

Microsoft Office Applications – MS Excel, MS Word, MS PowerPoint.

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance

Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management

Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing

Medical Office Medical Administrative Patient Registration Data Entry

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2024

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Delta College – Slidell, LA Completed coursework towards a Medical Assistant Diploma

WORK EXPERIENCE

Camilla Cafe – Slidell, LA 04/2023 – Present

Cook / Customer Service

§Prepare meat and seafood, assist with catering events, and serve customers.

§Keep equipment and workstation clean and comply with health and safety standards.

§Place product orders, unload trucks, complete and maintain inventory, and stock items.

Stay at Home Parent – Pearl River, LA 08/2021 – 04/2023

Homemaker

Ensured household duties were completed in a timely manner and managed household budget.

Coordinated medical care, meals, and social activities.

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

Pastry Pantry – Chalmette, LA 06/2020 – 09/2021

Donut Cutter

§Prepared baked goods, stocked displays, and rotated items to ensure freshness.

§Placed supply orders and communicated effectively with co-workers.

§Operated kitchen equipment and maintained a clean working environment.

Mandeville Bake Shop – Mandeville, LA 05/2021 – 07/2021

Bakery Assistant

§Followed recipes to prepare pastries and fillings.

§Restocked displays and adhered to health and safety regulations.

§Maintained a positive, professional, and team-oriented attitude.

Yum Yums Cafe – Pearl River, LA 08/2020 – 04/2021

Cook

§Prepared food in a fast-paced environment and according to established guidelines.

§Upheld safety rules, followed opening and closing procedures, and kept work area clean and stocked.

§Maintained inventory, restocked kitchen supplies, rotated food, and stamped accurate expiration identification information on perishable items.

Taco Bell – Slidell, LA 06/2017 – 05/2018

Shift Leader / Customer Service

Hired as Crew Member, received promotion to Shift Leader in 09/2017.

Created work schedules, trained new hires, delegated tasks, assigned breaks, prepared bank deposits, and enforced safe working procedures.

Placed truck orders, restocked items, and maintained quality standards.

Answered incoming phone calls, took orders, accepted payments, and resolved customer complaints.



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