Executive Assistant Call Center

KAVITA BADJATIYA

Sadar Bazar, Delhi-******

971******* – ***********@*****.***

* *****’ Experience as Executive Assistant

To be an asset for an organization and take up challenge opportunities, by using My Interpersonal and analytical skills with sincerity and Smart work.

SKILLS

Time management Communication skills

Attention to detail Meeting coordination

Problem-solving Report preparation

Multitasking Calendar management

Confidentiality Administrative support

Microsoft Office proficiency Team collaboration

Organizational skills Event planning

Relationship building

PRYAG POLYMERS PVT. LTD.

Executive Assistant to CEO (11/2020 – Present)

Job Profile

Manage diary and schedule meetings and appointments

Act as the point of contact between the manager and internal/external clients.

Handle requests and queries appropriately

Produce reports, presentations and briefs

Screen and direct phone calls and distribute correspondence.

Excellent knowledge of PowerPoint, Word, and Excel

Maintain the general filing system and file all correspondence.

Manage diary and schedule meetings and appointments.

Make travel arrangements - Arrange domestic and international travel for the MD,

Including flights, accommodations, and transportation.

Prepare itineraries, visa applications, and necessary travel documents.

Ensure travel arrangements are optimized for efficiency and cost-effectiveness.

Handle last-minute changes or adjustments to travel plans

Devise and maintain office filing system

Maintain confidentiality of sensitive information and exercise discretion in handling confidential matters.

Managing Online Business portal: - Tradeindia.com, Get Distributor.com, Indiamart.com.

Working together with the team in the most efficient manner and support staff.

Coordination with Vendor as per requirement

Coordination with Factory staff (to HOD) for collection of relevant data

Responsible for gift distribution, on the occasion of Birthdays/ Festivals/ New Year New Year PREVIOUS EXPERIENCE

STAR MERCANTILE

Executive Assistant to MD (09/2014 – 09/2020)

Job Profile

Checking emails & gets reply for relevant emails

Contractual Letter draft with dictations with CEO.

Responsible for Other duties as assigned by the Director time to time.

Scheduling meeting and making a calendar

Organizing and maintaining files and records.

Responsible for Bookkeeping & Filing, collection the relevant data, documents.

Travel Arrangement:- Hotels Booking, Air Tickets, Train Tickets, Volvo Tickets, cab Arrangements Interaction with concern Persons.

Responsible Travel agents for VISA arrangements and other formalities.

Must have knowledge of Rate Analysis, BOQ Comparisons.

Provide basic and accurate information in-person and via phone/email

Operate fax machines, videoconferencing and phone systems, and other office equipment’s

Handling EPBAX-attending and forwarding calls, taking messages and forwarding to the concerned persons timely

Record and handle all incoming and outgoing couriers/ dispatch.

Managing Vendors (for Office Supplies, AMC’s, Repair work, Purchases etc)

Arrange all telephone Bills & all Credit Card Bills before due date.

Distributing the stationary as per requirement and keeping the record.

Gift distribution on Diwali and special occasions. AGS TECH EXIM PVT LTD.

OFFICE ASSISTANT (09/2012 – 08/2014)

Keeping and filing all accounting records.

Checking emails & gets reply for relevant email

Cash book updating manually & practically.

To carry out petty cash operation.

Withdrawal of Cash from banks and settlement of vouchers.

Assisting the M.D. day to day activities & arranging appointments.

Screening telephone calls, enquiries, requests, and handling them.

Handling Hotels Booking, Travel Management, Vehicle Arrangements,

Interaction with other dept.

Assisting the M.D. day to day activities & arranging appointments

Screening telephone calls, enquiries, requests, and handling them.

Handling people visiting office.

ICICI BANK LTD- NEW DELHI

ASSISTANT TEAM LEADER cum CSR: July 2010-August 2012 Job Profile

o Handling of loan collection soft. & Hard Buckets. o Co-ordinate with central operation regarding updating & payment o Taking care of all customers required SOA & PMT. o Co-ordinate with Sr. officer & agencies.

o Solving Customer’s quarries on phone.

o To look after the all kinds of payment made like EMI, PDC, and CHQ to local operation. o Reconciliation of Receipt Books & record.

o Handling customer deficiencies, with proper responsibility Personal Loan. & Business Card o Checking all docs. And Tele-Verification for PL & Business Card. TECHNICAL QUALIFICATION

o 0 LEVEL COMPUTER APPLICATION FROM M BIT

o Complete 6 month Typing Course (Eng) (42wpm) form Dr. Ambedkar Institute

Complete basic NCC training

Complete Civil Defense training

Done Astrology Basic (6 Month) from Sanskrit Academy.

Date of birth : 27 October.

Fathers name : Late Mr.Rajender Kumar

Marital status : Single

Language known : Hindi, English & Punjabi

Hobbies : Listening music & Traveling

Kavita New Delhi

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