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Customer Service Team Member

Location:
Jacksonville, NC
Salary:
42000
Posted:
April 07, 2024

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Resume:

EE

ENISHA L. EVERETT

ad4umy@r.postjobfree.com 910-***-**** Jacksonville, NC 28540

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. OSHA Compliance

HIPAA Compliance

Appointment Scheduling

Computer Skills

Phone and Email Etiquette

CPR Certified

Customer Service

Verbal and Written Communication

BLS Certified

US Got People (USGP) Camp Lejeune,

NC

Administrative Medical Clerk

06/2022 - Current

Schedule appointments for patients and register in demographics Maintains confidentiality of records relating to clients' treatment Receives and screened telephone calls and visitors by determining or addressing needs.

Adheres to HIPAA requirements to safeguard patient confidentiality. Answers telephones and directed calls to appropriate medical or adminstrative staff.

Greets patients, determined purpose of visit and directed to appropriate staff.

Brynn Marr Hospital Jacksonville, NC

Unit Coordinator

11/2017 - 06/2022

Scheduled appointments for patients via phone and in person. Communicated with patients to resolve inquiries, schedule appointments and address billing questions.

Maintained confidentiality of records relating to clients' treatment Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.

Adhered to HIPAA requirements to safeguard patient confidentiality. Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Arranged hospital admissions for patients as required. Olan Mills Portrait Studio Chattanooga,

TN

Photographer Director

06/1984 - 11/2017

Photographed special events, parties and portraits. Collaborated with clients to plan shoots and boost satisfaction with photos. Cropped, manipulated and performed color balance for final images. Explained price and package details to customers.

Set up lights, backdrops and props for shoots and events. Maintained various studio equipment.

Worked with design team to align photography with project specifications. Summary

Skills

Experience

All American University Virginia

Associate of Arts in Business And Fine Arts

05/2004

Education and Training



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