Alexander Vasquez

**** **** **. ********* *.A. 180**-***-*** 9999 ad4umt@r.postjobfree.com

Accomplishments

Raise HCAHPS in 2020, 2021 by placing and keeping our systems and programs in place.

Implementing Patient rounds which reflected on our HCAHPS.

Part of a team that had a deficient free Joint Commission Survey in 2012, 2014 and 2016, 2018, 2021

Implementing safety program with a success of zero accidents since 2018, 2020 - 2023

Making positive changes for the safety and well-being of all patients

Kept patient safe and free of HAI during COVID

Had a successful N.Y. DOH survey in April 2020 – 2022

Successful DOH Behavioral Health yearly survey from 2020 - 2022

Add MOB business to our portfolio.

Assist with clean outs of closed facility by taking inventory and having the building vacated and cleaned

Education

Borough of Manhattan Community College, Associate Degree in Business Management

School of Corporative Technical Education, Plumbing Certificate

e-Cornell, Real Estate Property Management Certificate

Experience

LVHN -Pocono Hospital (Crothall Health Care) East Stroudsburg, P.A. 18301

Director of Operations EVS – 05/2020 – 04/2023 (Lateral Transfer)

Responsible for EVS operations for 256 bed Acute Care, 53 FTE’s, 2 Assistant Directors and 2 managers

Achieved our goal in HCAHPS by implementing right person right fit on scoring units

Implemented floor care program throughout the facility

Kept operation running successfully during COVID and staffing challenges by keeping moral up and being a part of the front-line staff

Manage and used best practices to have 5 different styles in place to have successful conference rooms set-ups

Managed vendors to make sure they are following all of our process and ensuring the tasks are up to our standards

Having positive on boarding and training of staff and managers and set expectation during on boarding

Implemented training of new hires with managers on 1:1, group, and computer learning modules

Staff and manager training weekly, monthly, and yearly

Successful in increase wage rate for department in order to retain staff and attack applicants

Beating budget on saving at year end by controlling supplies and staffing OT at a minimum

Adding new business to portfolio with MOB (Addition of ambulatory in remote locations)

Implemented new validation of staff for performance review and evaluation

JV Real Estate Management: Brooklyn / Queens N.Y.

Owner / Asset manager - 8/ 1999 – Present

Monitor activities of the properties and keeping tenants safe by implementing safe practices and procedures

Maintaining 100% occupancy by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning sustainable renovations, and up to date leases

Updating leases and monitoring competition, being aware of the competition

Having a record of rent roll on a monthly basis keeping records and documents of

Having site visits with owners and managers yearly sites visits with all managers and owners

Oversee renovations and capital expenditures to make sure we stay with budget

Successful in Financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, initiating corrective action.

Health + Hospital/ Kings County Hospital (Crothall Health Care) Brooklyn, N.Y. 11203

Director of Operations EVS - 12/2017 – 04/2020 (Promotion to Acute Care)

Responsible for EVS operations for 627 bed Acute Care Facility, 1.6 million Sq. feet, 189 FTE’s, 16 managers

Achieve a 4% increase in our HCAHPS by reorganizing employees for right fit on scoring units

Implemented team rounding for patient engagement, discharges, and new admissions

Deficient free Joint Commission Survey in 2018, lead surveyor congratulated us in person

Positive department moral by holding all staff accountable

Maintained a 100% in weekly, monthly and yearly training for all staff

Created a daily schedule with off days posted on them to make it easier for all shifts

Communicated well with all departments to have successful project calendar throughout the year

Placed new innovations and worked with vendors to train staff on new equipment and new supplies

Having a positive balance in our finances and was able to beat budget on saving at year end by controlling supplies and spend wisely on a monthly basis and using my supply spread sheet

Health + Hospital/ McKinney (Crothall Health Care) Brooklyn, N.Y. 11203

Director of Operations EVS - 4/2016 - 11/2017 (Promotion Nursing Home & Post Acute Care)

Responsible for EVS operations for a 320-bed nursing home, 26 FTE’s 3 managers

Placed a Patient satisfaction program by conducting surveys daily and quality assessment surveys

Maintained 100% compliance in all training for all staff

Plan and scheduled coverage for all shifts with new daily schedules

Established an open line of communication with department heads for all projects being done through the year

Implemented a new schedule in order to have all EVS staff involved in events and conference room set ups

Successful in ordering proper supplies and having great communication with vendors

Successful in maintaining monthly operating projection and was able to save 15% better than my budget

Cumberland D&TC/ ENY D&TC (Crothall Health Care) Brooklyn, N.Y. 11205

Director of Operations EVS - 7/2015 – 4/2016 (Promotion to Ambulatory)

Responsible for EVS operations for two clinics, 24 FTE’s, 3 managers

Maintained a clean and safe environment for all patients and staff

Implemented a floor mat program for ENY

Had a 100% in weekly, monthly and yearly training for all staff

Completed 100% in quality assurance program

Plan and schedule shifts to cover clinic and satellite clinics

Successful in maintaining a positive balance in my monthly operating projection and was able to save more than my budget savings

Metropolitan Medical Center (Crothall Health Care) New York, N.Y. 10029

Assistant Director of EVS - 7/2014-7/2015 (Transferred)

Woodhull Medical Center (Crothall Health Care) Brooklyn, N.Y. 11206

Assistant Director of EVS - 3/2014-7/2014 (Transferred)

Brookdale University Hospital and Medical Center: Brooklyn, N.Y. 11206

Environmental Services Manager - 11/ 2011 -2/2014

Language

Fluent in Spanish

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