Danitra Jackson, MSN, BSN, RN

Compassionate Nurse Dedicated to Optimizing Patient Health & Wellness

Angier, NC 27501 919-***-**** ad4um9@r.postjobfree.com

Profile of Qualifications

Accomplished Case Manager & Registered Nurse eager to contribute 20+ years of experience in Utilization Review, Patient Needs Assessment, and Healthcare Administration toward maximizing an employer’s success

Expertise in implementing assessments to determine patient care needs for improving, promoting, and restoring health and wellness in various units

Highly effective in performing case reviews, analyzing medical records, and communicating treatment and care plans with patients and care providers

Strategically prioritize, coordinate, and manage process improvements aimed at increasing the efficiency and quality of health care services

Dynamic communication and interpersonal relation skills with a continual commitment to educating patients, families, and other healthcare professionals about care and treatment plans

High level of professional integrity instrumental for maintaining confidential records, files, and documents

Education & Professional Development

Master of Science in Nursing: Healthcare Administration, Colorado Technical University; Sept 2023

Bachelor of Science in Nursing, University of Michigan; Jan 2017

Associate of Science in Nursing, Washtenaw Community College; Jan 2003

Registered Nurse, North Carolina Licensed (Expires 08/31/2024) & Michigan Licensed (Expires 02/23/2024)

GCP Research Certification: Phlebotomy, Regulations Related to Human Subject Protection

BLS, AED & CPR Certified

Professional Experience

Duke Health Hospital – Durah, NC 2023 – Present

Population Health Case Manager

Conduct thorough assessments of patient conditions to evaluate their needs for care

Perform appropriate interventions based on issues involving patient health, social situations, physical environment, mental health, substance use, expressed trauma, economic status, and education

Consistently ensure daily operations are in compliance with established procedures, policies, and regulations

Skillfully develop and implement individualized treatment plans for facilitating patient wellness

Maintain accurate and updated records of patient medical information, claims, and program metrics

Closely monitor patient progress and review statistical data (InterQual, Milliman) to prevent re-hospitalizations

WakeMed Hospital – Raleigh, NC 2023 – Present

Weekend Nurse Case Manager (Per Diem)

Strategically coordinate, plan, and manage the safe and efficient care, treatment, and support of patients in accordance with goals for wellness and autonomy

Remain in constant contact with cross-functional medical teams and social / governmental agencies to communicate client case updates, service plans, and care aspects

Prevent re-hospitalization by reviewing statistical data, engaging with patients, monitoring progress, and providing additional support as needed

Icon & Accellacare Clinical Research 2020 – 2023

Clinical Research Nurse & Case Management

Delivered high-quality nursing care to clinical research patients while complying with protocols

Recruited and selected study participants by conducting interviews, reviewing medical histories, and ensuring appropriate eligibility

Monitored participant vital signs, imaging studies, and electrocardiograms and assessed side effects while administering investigational medications

Educated study participants about medication dosage, administration procedures, and disease treatment

Accurately entered medical data into patient charts based on protocol requirements

Danitra Jackson 919-***-**** Page 2

Detroit Medical Center Sinai-Grace Hospital – Detroit, MI 2019 – 2020

Discharge Planner / Case Manager

Leveraged a client-centered approach to provide safe, timely, effective, and efficient patient care

Oversaw various case management tasks including the creation of service plans, monitoring of case progress, and determination of when cases should be closed

Served an integral role as patient advocate with the responsibility of informing patients about clinical status and best possible treatment options

Productively managed strong relationships with medical teams, social services, and governmental agencies to ensure optimal patient support, wellbeing, and autonomy

Conifer Health Solutions – Annapolis, MD 2018 – 2019

Nurse Case Manager

Applied a 4-Prong approach and Conifer Value-Based Care tools (CCOO) to manage cases, meet billable hour expectations, and maintain compliance with standard protocols

Maintained the accuracy of patient information and data including Status, Sub-Status, Patient Severity, and Medical Management Acuity

Prioritized daily workflow to achieve on-time and high-quality care objectives

Coordinated Personal Health Management assessments to evaluate patient needs for individualized care, treatment timeframes, and intervention requirements

Actively assisted PCPs and physicians with managing interventions, documenting care outcomes, and evaluating episodes for case closure

Molina Healthcare – Troy, MI 2017 – 2018

Registered Nurse: Case Management / Care Coordinator

Implemented state-mandated assessments to evaluate the care needs of new Medicare / Medicaid members

Referred patients to Senior Alliance for additional support

Kept lines of communication open with patients, families, and healthcare providers to discuss patient needs, provide education, and offer additional resources

Henry Ford Health System – Novi, MI 2007 – 2017

Registered Nurse: Case Management / Clinical Nurse Manager K7 Unit & Floor; 2010 – 2017

Documented nursing assessments, treatments, medications, discharge instructions, and follow-up care

Enforced infection control procedures and budgetary requirements on a daily basis

Promptly diagnosed, managed, and oversaw the discharge of post-operative patients

Performed triage during after-hours and weekends to assess the urgency of patient care

Registered Nurse: Medical Surgical; 2007 – 2010

Played a vital role in ensuring the seamless operations of patient care including vital sign (temperature, pulse, blood pressure) management, discharge education, inpatient surgical procedure assistance, wound care, and infection control compliance

Executed changes based on staffing needs and floor assignments

Established process improvements for optimizing patient care quality and efficiency

Magnum Home Health Care – Southfield, MI 2010 – 2013

Registered Nurse: Case Management & Clinical Nurse Manager

Proactively identified and addressed patient needs by performing various state-mandated assessments, coordinating home visits, and delivering personal care services

Acted as a liaison between patients, families, and health care providers to advocate for patient welfare

Communicated community resources, referrals, and plans of care with patients and families

Additional Work Experience

Clinical Nurse II: Cardio-Thoracic Vascular Step Down, University of Michigan Health System (5 Years)

Patient Care Technician, St. Joseph’s Health (3 Years)

Technical Efficiencies

EMR Systems (EPIC, Allscripts, Cerner)

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