Tamara Mitchell

Statesboro, GA *****

ad4ukj@r.postjobfree.com

+1-912-***-****

Authorized to work in the US for any employer

Work Experience

Shift Leader

Krystals Company - Rincon, GA

January 2021 to Present

Run.shifts do deposits, clean restaurant take orders make food greet customers, do truck orders help control food costs and waste

Production Worker

Crider Foods - Stillmore, GA

March 2020 to July 2020

Bag orders, stack pallets, lay meat to be cut and bagged, Quality Control

Floor and Decor - Pooler, GA

November 2019 to January 2020

Unloaded trucks stacked pallets fixed broken pallets and merchandise. General Manager

Krystal's - Brunswick, GA

July 2016 to May 2018

Directed the daily operations in support of the brand vision and mission. Ensured compliance with company standards in all areas of operation to include product preparation and delivery, customer service, facilities maintenance and financial accountability • Outlined shift duties & created signage to keep employees informed of procedures.

• Supervised a team of 10, including 2 shift leaders ensuring smooth store operation.

• Reinforced and followed open door policy with all employees • Drove customer-focused culture by serving as a role model in resolving customer issues • Trained employees to meet and exceed customer service standards • Executed the performance management process consistently to ensure employees were set up for success and held accountable

Assistant Cottage Supervisor/Group Leader II

Morningstar - Brunswick, GA

May 2012 to October 2015

Provided instructions on life skills to residents; such as washing clothes, managing money, cleaning • Ensured that the students always felt safe and secure whether in the classroom, outside and on trips.

• Mentored individuals on behaviors and actions and implemented goals to help them succeed in independent living.

Nursing Assistant

Syl-View Health Care Center - Sylvania, GA

February 2008 to October 2008

• Documented patient's behaviors and any changes in their symptoms.

• Assessed vitals, noted information, and reported major changes to nursing staff.

• Bathed and groomed patients, changed bedding, and provided basic patient care. Work Study Student

Federal Work-Study, Ogeechee Technical College - Statesboro, GA January 2006 to January 2007

Prepared doctor's charts for Cancer patients • Answered an average of 5-10 calls a day addressing charts and appointments • Scanned, copied, faxed documents Shift Manager

McDonald's - Sylvania, GA

January 2001 to June 2005

Developed rapport with the customer base handling difficult issues with professionalism • Generated and distributed daily reports and order acknowledgments to appropriate personnel.

• Maintained an orderly eating serving area.

Education

Certificate in PCA

N/A - Statesboro, GA

September 2021 to October 2021

Certificate w/ honors in Hospitality

Goodwill - Brunswick, GA

January 2019 to February 2019

Diploma in Business Office Technology

Ogeechee Technical College - Statesboro, GA

2006

GED

Ogeechee Technical Institute/Adult Learning Center - Sylvania, GA 2001

Skills

• inventory, Scheduling, Training, Microsoft Word, Word Assessments February 2019 Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: https://share.indeedassessments.com/share

• assignment/yvckratkoj-87lit Management & Leadership Skills: Impact & Influence -- Highly Proficient February 2019 Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal. Full results: https://share.indeedassessments.com/share

• assignment/e0pcf0hsbaqvk8qc Food Safety -- Proficient February 2019 Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/share

• assignment/jnlnnpttinkusjyn Verbal Communication -- Proficient February 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: https:// share.indeedassessments.com/share

• assignment/y8egpiuzqrxtauuu Merchandise & Supply Storage Skills -- Expert February 2019 Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise. Full results: https://share.indeedassessments.com/share

• assignment/8ar20fya02nh0ela Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Quality Control

• Time Management

• Restaurant Experience

• Management Experience

• Supervising Experience

• Customer Service

• Administrative Experience

• Performance Management

• Leadership

• Employee Orientation

• Conflict Management

• Food Service

• Shift Management

• Change Management

• BLS/CPR Certified, PCA Certified (5 years)

Certifications and Licenses

American Hotel - Lodging Educational Institute

January 2019 to Present

Able to provide wonderful Hospitality in any work settings American Hotel -Lodging Association

February 2019 to Present

Guest Service Professional

CPR/First Aid

December 2021 to December 2021

ServSafe

March 2023 to February 2029

Assessments

Forklift safety — Proficient

January 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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