Angela Callahan

Shelby, NC ***** • 704-***-**** • ad4uj9@r.postjobfree.com

Professional Summary

As a people person and caring for all, I have always been customer-centric with an extensive and strong background in service-focused roles. I learned, at a young age, that one should always be aware and observant of their surroundings, with SAFETY at the forefront of their mind. I build and have built loyal and satisfied clientele through discernment, open mindedness, and diverse solutions . Although independent, I thrive on working with others as an enthusiast team player. I am honest and trustworthy. I have a contagious smile and have learned over the many years, to maintain professionalism, style and class even after being on my feet for extended hours. I believe in giving one's best at all times and that kindness never fails. I thrive on adventure and learning new cultures, traditions, beliefs, and backgrounds. All this combined, gives me the confidence that I can succeed in anything that I am honored to have the chance to pursue. I am a gifted listener and problem solver, dependable, and loyal. I would be honored to be a part of your team and would represent your airline with the utmost respect and pride.

Skills

Promoter of safety

Rule abider

Caring and comfort giver

Team Player

Supervisory abilities

Troubleshooting

Issue resolution

Driven and Determined

Articulate Communication

Attention to Detail

Customer Relations

Negotiation

Creativity

Work History

Hairstylist and Salon Owner, 03/2015 to 04/2022

La Sirena Salon – Shelby, NC

Communicated and promoted hair and skin services and products. Ordered beauty products and beauty equipment and maintained inventory. Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

Selected hair colors, products and services based on customer preference and individually designed hair care plan.

Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.

Recommended hair styles to compliment clients' facial features and coloring. Followed updated techniques to color and treat hair and produce consistent results. Staffing and Job Placement Coordinator

Personnel Services Inc.

Provided highest quality customer service standards by anticipating customer needs. Fostered relationships with customers to expand customer base and retain business. Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.

Achieved client loyalty through quality, productivity, service and proactive management. Collaborated with various departments to improve communication and deliver individualized customer solutions.

Proposed solutions and leveraged cross-selling opportunities to existing and new clients. Acted with minimal direction in self-directed capacities to resolve issues and implement strategies. Provided expert support to PSU, through operational oversight and strong team leadership. Surgical Assistant (Part Time)

Carolina Podiatry Center – Shelby, NC

Minimized surgical bleeding with skilled ligation and clamping of blood vessels. Applied antiseptics and sterile dressings to cover surgical locations and boost healing. Protected patients from infection by setting up and managing sterile operating fields. Assisted with transfer of patients from recovery room to operating room, providing care and support.

Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.

Monitored patient vital signs, reporting changes to surgeon for further investigation. Certified Senior Lifeguard/Swim Instructor

Pine Grove Golf And Aquatic Club – Shelby, NC

Provided emergency first aid and CPR as needed.

Taught daily swim instruction to students varying in ages and skill levels. Implemented proper safety protocols and emergency response plans. Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.

Demonstrated proper form and technique to prevent injury. Adapted teaching techniques to different learning styles. Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions. Education

High School Diploma

Burns High School - Lawndale, NC

Member of National Honors

Member of Beta, Drama, Choral, Band, FCA Junior and Varsity Cheerleading Teams. Elected Captain

Homecoming Queen

Cosmetology : Cosmetology

Isothermal Community College - Spindale, NC

Bachelor of Arts: Communications & Psychology

Gardner-Webb University - Boiling Springs, NC

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