Tonya Alexander

Bear Creek, AL *****

ad4uig@r.postjobfree.com

205-***-****

Work Experience

Patient Advisor

Concentrix

October 2020 to Present

Patient Advisor- take calls from Providers to verify benefits, eligibility, authorizations. Also took calls from patients for Anthem over the counter items.

Medical Receptionist

RUSSELLVILLE HOSPITAL - Russellville, AL

August 2019 to May 2020

Keyed in patients correct demographics

verified patients insurance coverage

collected copays from the patients

admitted patients into the hospital if need be

registered patients in the emergency room and outpatient procedures verified authorizations for out patient procedures ran all the office equipment

faxed patient information to other hospitals when transferring patients to another hospital Medical Receptionist Switchboard Operator

Lakeland Community Hospital - Haleyville, AL

May 2005 to April 2015

registered patients into the emergency room, admissions into the hospital, and outpatient for outpatient test

verified patients insurance

collected copays or deductibles

verified if patients orders for outpatient had correct authorization numbers for the correct test used all office equipment.

Education

Associate in Applied Science

Ultimate Medical Academy-Tampa - Tampa, FL

January 2019 to October 2020

Skills

• Medical Receptionist

• Medical Scheduling

• Insurance Verification

• Medical Office Experience

• Multi-line Phone Systems

• HIPAA

• Medical Terminology

• Phone Etiquette

• ICD-10

• Customer service

• Medical collection

• EMR Systems

• CPT Coding

• Medical Billing

• Anatomy Knowledge

• ICD-9

• Medical Coding

Certifications and Licenses

HIPAA

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