TIA HORTON

**** ******** ****** ********* ****, *4102 · 440-***-****

ad4ui4@r.postjobfree.com

Professional Summary

Initiative-taking, professional with experience and food service industry. Adapt at taking customers, orders, preparing sandwiches, and accurately managing cash transactions. Enthusiastic about providing essential customer service and creating innovative sandwich combinations. Dynamic and organized store management professional with extensive retail sales experience. Leverage strong, interpersonal and leadership skills to successfully train, developed and motivate teams. Proven history of successfully, driving sales and achieving goals. Experienced and developing and managing customer relationships to ensure customer, loyalty and satisfaction.

EXPERIENCE

03/2015 – 12/2019

SANDWICH ARTIST, Subway

Provided excellent customer service by greeting customers taking orders and responding to inquiries. Informed customers of daily specials and promotions while up selling additional products when possible. Ensure that all condiments were stocked properly so that they would be readily available for customers.

05/2015 – 05/2017

CASHIER/ASSISTANT STORE MANAGER, familydollar

Managed day-to-day operations, including scheduling, shifts, assigning task. Supervised cash handling process to ensure accuracy of transactions. Resolved, customer complaints, efficiently, while maintaining excellent customer service.

EDUCATION

06/2011

HIGHSCHOOL DIPLOMA, mckinley senior high school

09/2017- 08/2021

ASSOICATES IN APPLIED SCIENCE (A.A.S.) IN HUMAN AND SOCIAL SERVICES, bryant stratton college

08/2021- current

08/2021- CURRENT

BACHELOR OF ARTS in social work, cleveland state unveristy

SKILLS

Order selection and preparation

Inventory management

POS system

Use brand loyalty goals and performance.

Team management

Customer service

Order management

Product and service goals

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