Customer Service United States
Resume:
DD
Dontavia
Dunbar
Customer Service
Macon, Georgia, United States, 31211
**************@*****.***
Highly skilled and experienced
Customer Service professional with a
proven track record of delivering
exceptional service and building
strong relationships with clients.
Effective problem-solver with the
ability to handle challenging
situations with patience and empathy.
Excellent communication skills and a
strong dedication to ensuring
customer satisfaction. Adept at
multitasking, prioritizing workload,
and working efficiently in a fast-paced
environment. Seeking to leverage my
expertise to provide top-notch
customer service and contribute to the
success of a dynamic organization.
Key Skills
Professional Experience
Detailed oriented
Well versed in building customer
relationships
Time Managment
Great Written and Communication
skills
Delegating
Stocker
Walmart April 2018 - May 2019
Efficiently restock products on shelves, ensuring accurate placement and organization for easy access
Provide excellent customer service by answering product-related questions and assisting customers with locating items
Collaborate with team members to assist with receiving shipments and rotating stock as needed
Cook
IHOP June 2017 - November 2019
Expertly prepare and cook a variety of dishes following recipes and dietary restrictions
Maintain cleanliness and organization in the kitchen to ensure a safe and efficient work environment
Demonstrate strong knowledge of food safety practices and proper food handling techniques
Monitor inventory and food supplies, making timely orders to prevent shortages Customer service Representative
CVS April 2019 - May 2021
Provided exceptional customer service to resolve inquiries, complaints, and issues in a timely and professional manner
Processed orders, returns, and exchanges efficiently and accurately, ensuring customer satisfaction and retention
Server
Cracker Barrel June 2019 - August 2022
Provided exceptional customer service by anticipating needs and exceeding expectations to ensure a positive dining experience for guests Maintained a clean and organized work station, consistently adhering to food safety and sanitation guidelines
Collaborated effectively with kitchen and bar staff to ensure efficient and timely service for patrons
Demonstrated proficiency in taking and accurately delivering food and drink orders in a fast-paced restaurant environment
Shift supervisor
Mcdonalds May 2021 - February 2024
Managed a team of 15 employees, providing guidance and leadership to ensure smooth operations during assigned shifts
Oversaw daily cash handling procedures, reconciling registers and preparing bank deposits in compliance with company policies
Demonstrated strong problem-solving skills by efficiently resolving customer complaints and operational issues to maintain high levels of customer satisfaction Education
May 2017 - May
2019
in Business Admimistration
State College of Florida
Conducted regular performance evaluations and provided coaching and feedback to team members to drive improvement and foster a positive work environment
Contact this candidate