Stacy McMartin

ad4uhg@r.postjobfree.com • 206-***-****

www.linkedin.com/in/smmcmartin • Everett, WA

Senior Strategic Consultant

Accomplished, dynamic professional consultant, change maker, and business leader.

Highly qualified industry leader with 10 years’ business experience and demonstrated success in delivering consulting services, thought leadership, and invaluable analysis and guidance to achieve positive outcomes across various industries. Collaborative team leader with astute problem-solving skills and interpersonal acumen; adept at building and managing high-performance teams to ensure high-quality service and success. Proven track record of leading business process management, maximizing ROI, strategic planning, and career management.

Areas of Expertise

Strategic Consulting & Planning

Project Management

Client & Customer Engagement

Product Marketing

Leadership & Team Building

Change Management

Statement of Work (SOW) Scoping & Generation

Solutions Selling

Business & Data Analysis

Process Improvement

Contract Negotiation

Accomplishments

Directed and oversaw high-profile client consulting project, earning recognition on company website and later as product marketing case study within banking industry.

Boosted client relationship to new business partnership through diligent, relationship-driven discussions with internal and external development teams and comprehensive process review; identified customer requirements and defined Scope of Work (SOW) to yield successful execution.

Career Experience

Humbition Consulting, Seattle, WA 2023 – Present

Senior Consultant, Microsoft Contracted Change Manger

Build tailored change management strategies in alignment with Microsoft’s business objectives by diligent assessment and collaboration with company product teams. Monitor effectiveness of initiatives by collecting feedback, building and analyzing metrics, and implementing adjustments to minimize disruption and maximize adoption. Implement communication plans and develop compelling, consistent, multi-channel messaging to disseminate across entire organization.

Developed strong relationships and exemplified teamwork to effectively lead and coordinate organizational change initiatives.

SS&C Technologies (Black Diamond Division), Remote 2022 – 2022

Implementation Consultant

Delivered meaningful insights and thought leadership guidance on partnership building, updating internal processes, market research and analysis, competitive intelligence, win-loss (SWOT) analytics, selling tactics, sales cycle compression, and pipeline development. Collaborated and coordinated with SMEs to scope project requirements for Statement of Work generation.

DocuSign, Seattle, WA 2020 – 2022

Senior Strategic Consultant

Spearheaded new expansion consulting team, orchestrated enablement sessions, and initiated services and recommendations to internal financial services product marketing team. Analyzed organization's practices, systems, and processes to find gaps and implement continuous improvement initiatives.

Increased project pipeline to expansion consulting team 400% through execution of Proof of Concept within Financial Services.

Elevated efficacy by reviewing team analytics and identifying strategic opportunities vis business intelligence tools.

Orion Advisor Technology, Bothell, WA 2014 – 2020

Strategic Consultant 2018 – 2020

Continually promoted alignment of long- and short-term objectives and guidance on change management and business strategy. Fostered positive relationships with regional and global clients at all levels to maximize business success. Devised change management plan and communications for global marketing team.

Led project teams, seamless change management strategies, and attained defined targets for digital transformation, agile, and ADKAR initiatives.

Service Project Manager II 2017 – 2018

Assumed pivotal role in overseeing intricate projects assigned to key client. Hosted weekly project review meetings to ensure project success and client satisfaction. Researched financial requirements and situations, and employed numerous fact-finding tools to select appropriate products for each client.

Achieved 117% average to target and 90% retention rate through leadership in contract negotiations, including contract bids against competitive offers.

Leveraged project management skills and communication expertise to increase transparency and accountability within enterprise teams and Orion executive leadership.

Service Team Lead 2016 – 2017

Provided coaching, training materials, and support to employees on best practices and how to deliver positive results most effectively across business practices and organization types. Identified client needs and expanded on the newest products to customers in line with their requirements.

Elected to attended numerous high-profile industry events and seminars as company representative.

Formulated internal business processes meticulously aligned with SSAE-16 compliance standards.

Account Manager 2014 – 2016

Strengthened relationships with existing as well as prospective clients to develop a sustainable account portfolio and increase referrals for the company. Established business practices, such as billing and performance reporting, for accounts to ensure alignment with client needs and timelines.

Boosted productivity and support to remote staff through new communication strategy with main office.

Education

Business Management Coursework

Evergreen State College, Olympia, WA

Psychology Coursework

Northwest University, Kirkland, WA

Certifications

PROSCI Certified Change Management Practitioner

Accounting Skill Badge: LinkedIn Assessment

Agile Methodologies Skill Badge: LinkedIn Assessment

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