Angelica Meyer

Customer Service Specialist

McAllen, TX 78501

ad4ugh@r.postjobfree.com

+1-956-***-****

My extensive experience in retail has shaped my drive to provide over and above customer service. Authorized to work in the US for any employer

Work Experience

Office Manager/Personal Assistant

Mtz Enterprises - McAllen, TX

September 2021 to Present

• Answer calls and relay messages

• Collect and organize mail

• Scan and organize mail, invoices and bills

• Process inventory, damages and returns

• Input inventory, financial and employee information

• Maintain up to date employee and business files

• Print inventory labels

• Run errands for CEO

• Assist accountant

• Balance Purchase Orders

• Use POS systems to input all inventory information and purchase orders

• Experience with Vend, Bright Pearl and Fish Bowl POS

• Use tablets and handhelds to complete orders

Front Desk Receptionist/Office Assistant

By Grace Massage & Skin Care - McAllen, TX

March 2021 to September 2021

• Greet clients, schedule appointments, prepare client and room for treatments

• Follow up with clients and doctor appointments

• Engage with and reach out to community

• Cross promote with local businesses

• Maintain a tranquil environment to better serve our clients Manager

ELITE CIGAR CAFE - Dallas, TX

May 2020 to August 2020

• Financial management

• Team building expertise

• Planning and strategy

• Daily operations supervision

• Staff evaluations

• Promotional campaign development

• Leadership and task/assignment delegation

Customer Service & Sales Representative

Havana House - McAllen, TX

January 2018 to October 2019

• Responsible for the daily operations and provide knowledgeable and prompt service on our products

• Maintain a relaxed lounge atmosphere for our cigar enthusiasts

• Process all transactions

• Develop and maintain a professional and personable relationship with our patrons

• Create and maintained a social media presence

• Organize and run events with local businesses

Footwear Sales Associate

Academy Sports + Outdoors - Edinburg, TX

June 2017 to August 2017

• Work as part of team to maintain department, assist customers, place orders, answer calls, provide assistance to other departments as needed,

• Properly stock and style shoes and accessories.

Cashier/Customer Service

Family Christian Stores - San Antonio, TX

March 2012 to September 2012

• Sales floor and telephone duties

• Build communication skills as part of a team to meet daily store goals

• Organize and stock books and merchandise according to visual guidelines and store needs Intimate Apparel Coordinator

Target Stores - San Antonio, TX

October 2008 to November 2011

• Assist with back up cashier and customer service counter

• Use scanning gun, label printer complete tasks

• Work as part of small and larger teams to meet goals

• Oversee the Intimate Apparel and Activewear departments

• Attend fitting room, telephone and sort returns

Sales Associate

WalMart Stores - Edinburg, TX

March 2005 to October 2008

• Assist in stocking, ticketing, with POGS

• Provide cashier and additional sales floor assistance as needed

• Work as part of the soft lines team to keep a clean and customer driven sales floor

• Attend fitting room and assist customers on telephone

• Greet customers as they enter the store

Education

Academic certificate in Professional Massage Therapy South Texas Vo-Tech - McAllen, TX

December 2018 to December 2019

None in Art

University of Texas Pan American - Edinburg, TX

August 2003 to May 2005

High school or equivalent

Edinburg North High School - Edinburg, TX

August 1999 to May 2003

Skills

• Customer service

• Telephone

• Telephone skills

• Customer support

• Csr

• Stocking

• Retail

• Inventory

• Inventory Management

• Microsoft Word

• Operations

• Word

• training

• Team Building

• Bilingual

• Hostess

• POS

• Upselling

• Photography

• Bartending

• Social Media Management

• Serving Experience

• Photography

• Marketing

• Bartending

• Upselling

• Merchandising

• Event Planning

• Retail Sales

• Cash Handling

• Financial Management

• Budgeting

• Supervising Experience

• Leadership

• Purchasing (1 year)

• Product demos

• POS

• Leadership

• Microsoft Word

• Windows

• Hospitality

• Training & development

Certifications and Licenses

driver's license

Additional Information

Skills

Customer Service (10+ years), Retail (6 years), Stocking (6 years), Telephone Skills (6 years), Photography (2 years), Customer Care, CSR, Customer Support

Contact this candidate