SEAN M LUHR

**** * ***** **** *** **** Carrollton Tx 75010

469-***-****

ad4ugg@r.postjobfree.com

OBJECTIVE

To be a part of an organization as a full-time customer service representative where my skills and experience will be use and the challenges and responsibilities that come with the job will drive me to perform better

SKILLS PROFILE

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages and deliver messages promptly

Good customer-relations background/Good Phone Skills/People Skills

Typing Skills 25+ WPM

EMPLOYMENT

Customer Advocate 1

HCSC Blue Cross Blue Shield, Richardson Tx March 2022 - Current

Providing benefits, Claims Info to Providers / Members

Application Customer Service Representative

Willis Towers Watson / Extend Health, Houston Tx August 2021 – January 2022

Enrolling Senior Citizens into Medicare Health Plans, Answer basic questions, Conference to Licensed Health Agents

Customer Service Credentialing Associate

Intellicentrics, Flower Mound Tx March 2021 – August 2021

Assisting members with account updates, credentialing as needed, renewing of accounts, Setting up new accounts

Customer Care Associate / Admin Assistant

Torchmark Corporation, McKinney Tx Sept 2018 – October 2018

Assist Members and Providers with Medicare and Medicaid Supplement Questions and Claim Status.

Locating policy numbers and transferring calls to correct department

Explaining Medicare and Medicaid benefits to members

EDUCATION

South Seattle College, Seattle, WA

Vashon High School, Vashon, WA. H S Diploma

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