Customer Service Accounts Payable
Resume:
EMPLOYMENT HISTORY
Office Manager
Crawford Electronics, Inc., Berryville, VA — Sep 1989 - Jul 2012
Managed administrative tasks and customer service in a one-person office for over two decades Reported directly to the company President
Skillfully negotiated cost-effective purchase contracts Successfully estimated and dispatched jobs
Maintained inventory control and pricing
Oversaw seamless office operations, ensuring top-notch customer service and efficient admin management. Streamlined office procedures, boosting efficiency and reducing overhead costs significantly. Implemented cutting-edge inventory control systems, enhancing accuracy and reducing waste. Optimized job estimating processes, improving profitability through precise cost management. Fostered strong customer relationships, ensuring client satisfaction and repeat business. Pioneered office digitization, elevating productivity by streamlining document handling. Accounts Payable/Medical Receptionist
Graydon Manor — Apr 1987 - Sep 1989
Managed comprehensive accounting tasks, including general ledgers and monthly, quarterly, and yearly reports
Handled accounts payable and receivable with precision Maintained cash drawer and performed banking duties Conducted medical insurance billing, ensuring accuracy and timeliness Ordered supplies for all campus employees, demonstrating excellent organizational skills Managed accounts payable/receivable, ensuring 100% accuracy in financial reports. Streamlined medical billing process, reducing paperwork time by 20%. Introduced digital filing system, enhancing office organization and accessibility. Provided warm, efficient client reception, boosting customer satisfaction. Conducted monthly account reconciliations, identifying and resolving discrepancies. Spearheaded a digital transformation in accounts processing, enhancing efficiency. 280 Ruebuck Lane, Clear Brook, 22624 • 540-***-**** • **************@*****.*** Cheryl Danforth
Administrator/Bookkeeper
Administrator/Bookkeeper with 38+ years of experience, adept in transforming office operations through innovative strategies in customer service, bookkeeping, and inventory management. Proven track record in negotiating cost-effective contracts, streamlining procedures to boost efficiency, and pioneering office digitization to elevate productivity. Committed to leveraging Excel, Windows 11, and advanced accounting skills to drive future organizational success.
EMPLOYMENT HISTORY
Medical Receptionist
Winchester Surgical Center — Nov 1976 - Mar 1987
Managed patient check-in process at Winchester Surgical Center Ensured smooth patient flow by coordinating chart retrieval Facilitated a welcoming environment in the waiting area Streamlined patient check-in, enhancing waiting room flow and reducing wait times. Maintained meticulous records for patient appointments, ensuring seamless hospital coordination. Implemented a new scheduling system, significantly improving patient experience. Provided exceptional patient support, aiding in a comfortable and reassuring waiting experience. Sales Auditor
JC Penney Company — Aug 1974 - Nov 1976
Sales Auditor/cash room. Duties included training cashiers, cash room auditing and account reconciliations. EDUCATION
Charles Town Senior High School, Charles Town WV — Sep 1970 - Jun 1973 SKILLS
Customer Service
Expert
Sales
Expert
Bookkeeping/Accounting
Experienced
Accounts Payable
Expert
Accounts Receivable
Expert
Payroll
Experienced
Account Reconciliations
Expert
Bank Reconciliations
Expert
Workmen's Compensation Insurance
Skillful
Insurance Billings
Skillful
Human Resources
Skillful
Billing
Expert
Purchasing
Expert
Inventory
Expert
Warehouse Shipping and Receiving
Expert
Negotiating New Accounts
Expert
Dispatching
Expert
Switchboard
Expert
Typing
Expert
Windows 11
Experienced
Quicken
Expert
QuickBooks
Expert
Excel
Experienced
Word
Experienced
Microsoft Office
Experienced
REFERENCES
Joann Broadway
Business Acquaintance
*****.********@*****.***
Kelly Rollf
Business Acquaintance
********@**************.***
Sharlyn Lewis
Business Acquaintance
**********@*******.***
HOBBIES
I love baking, cake decorating and candies. I dabble in painting and drawing. I love animals, especially horses, dogs and cats. I enjoy reading and trying new things.
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