Customer Service Business Development

Manuel Wynn

Orlando, FL *****

*******@*****.***

+1-407-***-****

Highly motivated individual with exceptional organizational and time management skills and a strong work ethic. A strategic-thinking customer service sales specialist, lead generator with a great personality and hands-on experience setting up appointments and meeting sales goals. Seeking passive remote independent contract position which allows me flexibility with time and locations with an ability to earn substantial commissions.

Willing to relocate: Anywhere

Work Experience

Vacation Sales Representative

Always Travel With Us, Inc - Orlando, FL

March 2019 to Present

• Advised clients on travel documentation and procurement options, minimizing travel stresses.

• Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.

• Educated customers about product features and technical details to highlight benefits and correct misunderstandings.

Independent Sales Consultant/Lead Generator

Call Center Gateway - Orlando, FL

April 2015 to October 2018

• Phoned leads from referrals and telemarketing lists and asked appropriate questions to determine needs and requirements.

• Cultivated lucrative relationships with customers by using active listening, strong communication and exemplary issue resolution skills.

• Developed processes and metrics that supported achievement of organization's business goals. Education

Associate of Arts in General Education

Valencia College - Orlando, FL

Skills

• Communications

• Problem resolution

• Customer service

• Travel arrangements

• Organization

• Lead Generation

• Qualifications

• Bilingual Skills

• Sales background

• Sales process

• Data Entry

• Negotiation

• Telemarketing

• Cold Calling

• Business Development

• Sales Management

• Insurance sales

• Communication skills

• Microsoft Office

• Negotiation

• Sales

• Customer service

Certifications and Licenses

Life Producer License State of Florida

Life & Health Insurance License

November 2023 to March 2026

Life Insurance License

Insurance Producer License

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