Jacinta Curtis

Arlington, TX *****

ad4uej@r.postjobfree.com

+1-214-***-****

I’m a Relationship Manager/Client Consultant that prioritizes our Clients experiences. I take pride in my daily interactions by building long term relationships and starting new ones. Authorized to work in the US for any employer

Work Experience

Relationship Manager

HealthEquity Inc. - Draper, UT

April 2021 to Present

Client Service consultant; Portal Educator; Contract Creator; Credit/Debit Memo Creator; Report Puller; Team Lead; Chat Supporter; Virtual Meetings; Work close with Brokers for the best Client Experience; Research and Investigation for problem solving; Critical Thinking Skills; Carry out all managerial tasks Independent Contractor

My Daily Choice - Las Vegas, NV

March 2020 to Present

• Deadline adherence

• Consulted with customers to assess needs and propose optimal product and service

• Estimations and Quotes solutions.

• Scheduling

• Managed day-to-day operations of consulting business, which required such tasks as • Sales supervising team and scheduling meetings

• Staff Management • Set, enforced and optimized internal policies to maintain efficiency and responsiveness

• Responsible to demands.

• Multitasking abilities • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

• Worked independently in fast-paced environment while meeting productivity and quality expectations. Nursing Assistant

Select Specialty Hospital - Gulfport, MS

May 2018 to January 2021

Helped patients effectively manage routine bathing, grooming and other hygiene needs.

• Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.

• Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve medical background

• Supported ambulation and physical therapy needs by conducting planned exercise routines.

• Obtained biological specimens for ordered tests and prepared for laboratory transport.

• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

• Documented all care actions by completing records and logs with Epic Software

• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals. Nursing Assistant

Southwest Ms Regional Medical Cntr - McComb, MS

May 2007 to November 2016

Helped patients effectively manage routine bathing, grooming and other hygiene needs.

• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.

• Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.

• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

• Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN on staff.

• Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.

• Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.

• Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.

• Documented all care actions by completing records and logs with McKesson Software Education

Did not graduate in Medical Technology

Hinds Community College - Raymond, MS

2016

High School Diploma

Lawrence County High School - Monticello, MS

May 1994

Skills

• SKILLS WORK HISTORY

• Customer service

• Customer support

• Computer literacy

• Microsoft Excel

• Microsoft Powerpoint

• Telephone etiquette

• Professional etiquette

• Punctuality

• Loyalty

• Hard working

• McKesson

• Epic

• Hospital Experience

• Medical Terminology

• Vital Signs

Certifications and Licenses

BLS for Healthcare Providers

March 2020 to March 2022

CPR, BLS, and FirstAide

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