Customer Service Air Force

RICHELLE HUTTO

**** * **** **. *****, Westminster, CO 80021 ********.*****@*****.*** 303-***-****

OBJECTIVE

Looking for a part to full-time job that will help maintain clinical hours required for graduate school. Long-term work position preferred.

SKILLS & ABILITIES

Detail oriented with excellent customer service, communication, and inter-personal skills, with a team player attitude. Adapts quickly to new tasks and work environments.

EXPERIENCE

EXPERIENCED FLIGHT MEDICAL TECHNICIAN

WAITRESS/ BARTENDER LAKEWOOD BAR AND GRILL, PHOENIX BAR, MOUNTIAN TAP BAR AND GRILL, DEMARRA’S BOURBON BAR

JUL 2017 - PRESENT

Customer oriented service while maintaining safe customer environment, clean atmosphere and fiscal responsibility. Maintained standards in accordance with company policy and mandated state and federal regulations.

Responsibilities varied by locations, but included supervision of floor and kitchen staff, menu development, inventory and supply ordering.

FLIGHT OPERATIONS AND MEDICINE TECHNICIAN U.S. AIR FORCE RESERVES

AUG 2017 - PRESENT

Non-Commissioned Officer in Charge (NCOIC) of Flight Medicine Physical Exams, Instructor for Self-Aid and Buddy Care, CPR, and EMT Refresher. Provide medical support for three different reserve units across Colorado and California. Maintain electronic health care records and reviews prior to member deployments. Coordinate needed waivers and medical care throughout military service.

FLIGHT OPERATIONS AND MEDICINE TECHNICIAN U.S. AIR FORCE

MAY 2007 – MAY 2017

Worked in Pediatrics, Women’s Health, Family Practice and Flight Medicine Clinics. Check in patients, review medical history, take patient vitals, assist with medical procedures, provide shots and immunizations, and perform patient interventions within scope of practice. Other duties include schedule patient exams, work medical call center, cover front desk, and create providers schedules for booking and managed daily team schedules. Ran various additional programs to include patient safety, staff safety, infection control, dysplasia, ADD/ADHD, wart treatment, strep screening, aircraft mishap, and managed military flight operations waiver database.

Special Projects include: Beta tested cross military services flight and ascension medical physical protocols and integrated electronic medical record database.

EDUCATION

UNIVERSITY OF COLORADO, BOULDER, CO

B.A. INTEGRATIVE PHYSIOLOGY – ANTICIPATED GRADUATION DATE DECEMBER 2020

Core classes include Biology, Chemistry, Calculus, Statistics, Anatomy, Physiology, Physics.

COMMUNITY COLLEGE OF THE AIR FORCE, MONTGOMERY, AL

AAS IN PHYSICAL MEDICINE – COMMAND HONORS

EMT Certified, experienced in Clinical Nursing, Communication, Psychology, Aerospace Physiology, and completed Clinical Rotations. Graduated with Command Honors.

COMMUNICATION

Experienced communicator in a supervisory role with over 10 years in military flight command. Communication specializing in clinical patient advocacy, patient customer service and concerns, and dissemination of information to internal and external stakeholders.

LEADERSHIP

Experienced Air Force Non-Commissioned Officer with continually increased responsibilities since November of 2013.

REFERENCES

MASTER SERGANT JENNA ROGERS

UNITED STATES AIR FORCE

*****.******@**.**.***

TECHNICAL SERGANT EMILY MUROSKY

UNITED STATES AIR FORCE RESERVES

*****.*******@**.**.***

RANDY PECK

RADIOLOGY IMAGING ASSOCIATES

*****.****@*****.***

Other references can be provided upon request

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