Post Job Free

Resume

Sign in

Case Manager Customer Service

Location:
Amarillo, TX
Salary:
15.00
Posted:
April 07, 2024

Contact this candidate

Resume:

Lyndsey Hartwell

**** **** ** #**

Amarillo Texas, 79109

806-***-****

ad4uef@r.postjobfree.com

Objective: Social Services Provider Position

Skills: Consistency, Cooperation, Attention to Detail, Setting Boundaries, Delegation, Problem Solving

Work History

Parent Support Worker, Saint Francis Ministries

2022-2024

●Complete service authorizations

●Provide community services

●Meet with clients to complete assessments

●Monthly reporting

Recovery Support/Alumni Specialist, Cenikor Foundations

●Completed enrollments for services

●Provided community resources

●Met with clients in their homes or in the community

Outpatient Case manager, Columbia Care Services

●Completed S.I.P. notes (collaborative documentation)

●Provided resources to community access

●Monitored progress in treatment plan collectively with therapist

Operations Director Assistant, Rogue Retreat, 2020-2021

●Complete risk assessments for shelter applicants

●Accurately enter client data into program database for current clients and applicants on our waiting list

●Monitor, maintain, and order supplies for all departments

●Offer consistently positive customer service interactions

Direct Support Professional, Living Opportunities, 2019-2020

●Facilitated healthy daily routines for individuals with disabilities including medication administration

●Assisted with taking clients on community outings

●Accurately documented client activities and interactions each shift

Administrative Guest Relations Director, Amarillo Skilled Care, 2018

●Ensured that all residents were receiving consistent care and that their requests and concerns were heard and met efficiently

●Assisted in creating and/or scheduling activities for residents both in and outside of our community

●Accurately maintained records of resident activities including guests and vendor details for future engagements

Education and Certification

West Texas A & M Office Administration Certificate

Certified Mental Health/Recovery mentor



Contact this candidate