Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. KITCHEN HELPER — Pebbles Springs Retirement Community Lady Lake, Fl, August 2023 - Present

MEAT/ PRODUCE DEPARTMENT ASSOCIATE — Walmart

Ocala, Fl, August 2022 - August 2023

Rosa Aviles

Phone 787-***-****

Email ad4ubm@r.postjobfree.com

Address Ocala, Fl 34480

• Problem solving • Some PC knowledge

• Office Procedures • Sorting and Labeling

• Customer Relations • Customer Care

• Hand Trucks • Customer Satisfaction

• Operational Safety • Shipment Procedures

• Clerical Support • Complex Problem-Solving

• Provided assistance to cooks during meal services by replenishing food items on buffets or plates upon request.

• Assisted chefs in plate presentation for buffet service or plated meals for customers.

• Used knives, slicers, and kitchen equipment efficiently and safely.

• Stocked refrigerators with food items such as fruits, vegetables, meats, dairy products.

• Transported dirty dishes from dining area to dishwashing station for proper cleaning.

• Completed assigned tasks within the given time to meet strict deadlines.

• Ensured that all food preparation was completed in a timely manner prior to service hours.

• Inspected cooking equipment regularly for proper functioning before usage during shift operations.

• Performed daily deep cleans of all kitchen areas including floors and walls.

• Maintained cleanliness of kitchen surfaces, equipment, and utensils to ensure sanitation standards were met.

• Operated dishwashing machines to wash dishes, glasses, silverware, pots, and pans efficiently.

• Analyzed data to identify trends in sales patterns over time periods. CAREER OBJECTIVE

SKILLS

EXPERIENCE

PERSONAL SHOPPER — Walmart

Ocala, Fl, March 2022 - August 2022

T I HARDLINES — Walmart

Ocala, Fl, August 2021 - March 2022

TEAM LEADER MANAGER — Dominos Pizza

Hato Rey, PR, March 2001 - March 2015

BACHELOR OF ARTS (B.A.) IN BUSINESS ADMINISTRATION MANAGEMENT OF TECHNOLOGY

— Universidad Interamericana-Recinto Metro

• Utilized organizational skills to effectively manage multiple tasks simultaneously.

• Collaborated closely with other departments on cross-promotional initiatives.

• Inspected incoming product for quality assurance before stocking shelves.

• Successfully stocked and rotated produce items according to company guidelines.

• Developed strong relationships with customers by providing exceptional service.

• Maintained cleanliness of department, including floors, shelves, and displays.

• Met or exceeded personal and department sales goals.

• Fostered high-level customer service and satisfaction to drive loyalty.

• Maintained positive working relationships with customers, team members, and leadership.

• Escalated complaints to leadership to resolve shopping matters quickly and retain customers.

• Coordinated purchasing and delivery of items to customers.

• Tracked inventory levels and restocked items as needed.

• Provided feedback on customer service experiences while shopping.

• Received work assignments from order system to fill orders.

• Ensured a safe working environment free from hazards or risks.

• Maintained accurate records of sales, returns, and exchanges while ensuring compliance with company policy. Developed a comprehensive hardlines department training program for new hires, resulting in improved operational efficiency and employee engagement.

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Resolved conflicts between employees through active listening techniques, collaborative problem solving approaches, and timely resolution actions.

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Executed daily floor sets and stocking procedures according to corporate directives while driving visual merchandising standards.

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• Implemented creative problem solving methods to resolve customer complaints related to product quality or availability.

• Provided clear direction to team members while fostering collaboration among staff.

• Successfully led cross-functional teams to successfully complete projects on time and within budget.

• Organized team meetings, developed agendas, and facilitated discussions to ensure actionable items were achieved.

• Resolved conflicts between team members quickly and effectively.

• Created and implemented processes that improved efficiency by 20%, resulting in increased productivity. EDUCATION

San Juan, PR, US,

References available upon request

English

Fluent

• Spanish

Fluent

•

LANGUAGES

REFERENCES

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