Diane Anderson

*** ***** **

Baytown Texas *****

832-***-****

Hard Working Dependable Team player

Work Experience

Customer Service Professional

H&R Block

Mt Belvieu TX

February 2022 to April 2022

I answered the the phone, transferred calls, filed, made calls to schedule appointments and receive appointments.

Medical Records Director

Buckner Retirement Parkway Place

August 14, 2014 to January 16, 2021

I was responsible for this department. I scanned and recorded medical data into the computer. I kept medical information updated on a daily basis. I attended meetings and ran meetings. I copied records for requestors, doctors, legalist, audits, insurance purposes etc. and filed orders was responsible for release of information. I was the HIPPA Privacy Officer, was responsible for ordering and billing supplies and kept up with budget and kept up with spend down reports. I was responsible for keeping up with Covid 19 supplies and materials. I worked with venders on this. I answered and transferred calls, the fill in receptionist when needed and I helped with admission paperwork for new admits in the facility.

Tandem Home Health

Home Health Aid and Admissions

March 2012 to August 14,2014

I worked as an Home Health Provider helping to care for patients as well as help getting patients for the company.

Medical Records Director

Brookdale Senior Living

June 20, 2005 to February 12, 2012

I filed medical data into the physical charts and inputted data into the computer. I purged and abstracted information from the charts as necessary. I copied information for records requests. I answered the phones and transferred calls. I inputted ICD-9 codes in the computer. I was responsible for the central supply budget. I ordered supplies and put up and distributed supplies.

Medical Records Director

Nexion Health

June 20,2001 to June 2005

I filed medical data into the physical charts and inputted data into the computer. I purged and abstracted information from the charts as necessary. I copied information for records requests. I answered the phones and transferred calls. I inputted ICD-9 codes in the computer. I was responsible for the central supply budget. I ordered supplies, and stocked supplies.

Education

Colorado Technical University

Associate Degree-Graduate

Healthcare Administration

6-2-22 to 10-2-23

San Jacinto College

Continue Education

Medical Records

9-2005

The Good Samaritan Training Institute

Graduated Phlebotomist Tech

8-1994

The Good Samaritan Training Institute

Graduated Certified Nursing Assistant

1-1995

Baton Rouge Community College

Graduated Computer Operator

North Acadian Thruway

Baton Rouge, LA

9-1987 to 10-1988

Folks Vocational Technical College

Graduated Typist Clerk

Hwy 10

Jackson, LA 70748

1-1985 to 8-1987

Folks Vocational Technical College

Graduated Account Clerk

Hwy 10

Jackson, LA 70748

5-1983 to 8-1984

Jackson High School

Graduated

Hwy 10

Jackson, LA 70748

1-14-1982

Skills-Telemarketing, Abstracting Charts, Call Center, Customer Service, Retail, Cold Calling, Tax Service, Notary, Healthcare Admissions,Release of Information Specialist, Medical Records, Billing, Budgeting, Nursing Assistant, Phlebotomist, Taxes, Receptionist, Assisted Living Coordinator

Special Skills-10 key Calculator, Typing, Computer Skills, Word, Excel, Healthcare Programs Point Click Care, Vision, Health Med X, Phone Etiquette, Customer Service

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