Luis Rodriguez
Lorain,Ohio *****
**************@******.***
OBJECTIVE
Seeking permanent, long term employment in the service and sales/retail industry with potential for advancement.
PROFESSIONAL EXPERIENCE
O'reilly Auto parts New Castle PA
Commercial Manager 09/2019 - 04/2021
● Opened and closed the store.
● Addressed customer complaints, product inquiries, and relevant parts information.
● Processed transactions and ensured accuracy of transactions.
● Performed cash deposits of store revenue.
Goodwill Industries of Western New York, Inc., Buffalo, New York General Worker, 04/2019 – 06/2019
● Counted material, merchandise and supplies in stock. Worked toward the timely completion of contracted work, offering assistance where needed following ISO 9000 protocols.
● Responsible for hanging clothing on racks and other directives from the lead supervisor.
● Assist with agency operations.
● Attend 10 soft skill classes
● Production line work for contract area
● Maintain cleanliness of the work area.
University Manor Inn,Buffalo NY
Front Desk Agent/ Night Audit 06/2018 – 12/2018
● Posts room charges and taxes to guest accounts.
● Processes guest charges voucher and credit card vouchers.
● Prepare for the End of day procedure.
● Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Family Dollar, Buffalo, New York
Assistant Manager, 01/2016 – 08/2017
● Greeted customers and ascertained needs of customers.
● Provided in depth knowledge of relevant products to customers upon inquiry.
● Processed sales transactions, ensured accuracy of transactions.
● Opened and closed cash registers and maintained daily sales reporting, performed deposits of revenue.
● Maintained adequate levels of merchandise and requisitioned additional merchandise as needed. Advance Auto Parts, Holyoke, Massachusetts
Sales Representative, 09/2014 – 10/2014
● Located necessary automotive parts through an internal parts database.
● Processed transactions and ensured accuracy of transactions performed.
● Maintained cleanliness of the store.
Autozone, Holyoke, Massachusetts
Parts Manager, 09/2013 – 04/2014
● Opened and closed the store.
● Addressed customer complaints, product inquiries, and relevant parts information.
● Processed transactions and ensured accuracy of transactions.
● Performed cash deposits of store revenue.
Autozone, Buffalo, New York
Parts Manager, 12/2012 – 09/2013
● Opened and closed the store.
● Addressed customer complaints, product inquiries, and relevant parts information.
● Processed transactions and ensured accuracy of transactions.
● Performed cash deposits of store revenue.
Armynavydeal.com, Buffalo, New York
Warehouse Worker 10/2011 – 06/2012
● Oversaw shipping and receiving processes
● Pulled customer orders from maintained inventory.
● Maintained adequate inventory of products sold.
Healthcare Service Group, Holyoke, Massachusetts
Director of Environmental Services, 11/2008 – 06/2010
● Oversaw operations of housekeeping and laundry departments.
● Requisitioned necessary materials as needed.
● Responsible for stripping and re-waxing of floors.
● Responsible for maintaining staff schedules.
EDUCATION
Dean Technical High School, Holyoke, Massachusetts REFERENCES
Furnished Upon Request