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Auto Parts Front Desk

Location:
Youngstown, OH
Posted:
April 08, 2024

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Resume:

Luis Rodriguez

**** *.**** ***

Lorain,Ohio *****

716-***-****

**************@******.***

OBJECTIVE

Seeking permanent, long term employment in the service and sales/retail industry with potential for advancement.

PROFESSIONAL EXPERIENCE

O'reilly Auto parts New Castle PA

Commercial Manager 09/2019 - 04/2021

● Opened and closed the store.

● Addressed customer complaints, product inquiries, and relevant parts information.

● Processed transactions and ensured accuracy of transactions.

● Performed cash deposits of store revenue.

Goodwill Industries of Western New York, Inc., Buffalo, New York General Worker, 04/2019 – 06/2019

● Counted material, merchandise and supplies in stock. Worked toward the timely completion of contracted work, offering assistance where needed following ISO 9000 protocols.

● Responsible for hanging clothing on racks and other directives from the lead supervisor.

● Assist with agency operations.

● Attend 10 soft skill classes

● Production line work for contract area

● Maintain cleanliness of the work area.

University Manor Inn,Buffalo NY

Front Desk Agent/ Night Audit 06/2018 – 12/2018

● Posts room charges and taxes to guest accounts.

● Processes guest charges voucher and credit card vouchers.

● Prepare for the End of day procedure.

● Respond to guest needs, special requests and complaints and alert the appropriate manager as needed

Family Dollar, Buffalo, New York

Assistant Manager, 01/2016 – 08/2017

● Greeted customers and ascertained needs of customers.

● Provided in depth knowledge of relevant products to customers upon inquiry.

● Processed sales transactions, ensured accuracy of transactions.

● Opened and closed cash registers and maintained daily sales reporting, performed deposits of revenue.

● Maintained adequate levels of merchandise and requisitioned additional merchandise as needed. Advance Auto Parts, Holyoke, Massachusetts

Sales Representative, 09/2014 – 10/2014

● Located necessary automotive parts through an internal parts database.

● Processed transactions and ensured accuracy of transactions performed.

● Maintained cleanliness of the store.

Autozone, Holyoke, Massachusetts

Parts Manager, 09/2013 – 04/2014

● Opened and closed the store.

● Addressed customer complaints, product inquiries, and relevant parts information.

● Processed transactions and ensured accuracy of transactions.

● Performed cash deposits of store revenue.

Autozone, Buffalo, New York

Parts Manager, 12/2012 – 09/2013

● Opened and closed the store.

● Addressed customer complaints, product inquiries, and relevant parts information.

● Processed transactions and ensured accuracy of transactions.

● Performed cash deposits of store revenue.

Armynavydeal.com, Buffalo, New York

Warehouse Worker 10/2011 – 06/2012

● Oversaw shipping and receiving processes

● Pulled customer orders from maintained inventory.

● Maintained adequate inventory of products sold.

Healthcare Service Group, Holyoke, Massachusetts

Director of Environmental Services, 11/2008 – 06/2010

● Oversaw operations of housekeeping and laundry departments.

● Requisitioned necessary materials as needed.

● Responsible for stripping and re-waxing of floors.

● Responsible for maintaining staff schedules.

EDUCATION

Dean Technical High School, Holyoke, Massachusetts REFERENCES

Furnished Upon Request



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