Customer Service Accounts Receivable

Karen L. Prather

**** ********* **.

Mason, OH **040

513-***-**** (Cell)

ad4u62@r.postjobfree.com

Career Objective

To acquire a position with a reputable employer that offers immediate challenge and career development.

Qualifications Summary

Administrative Support professional experienced working in fast-paced environments. I have strong organizational, technical, and interpersonal skills. I am trustworthy and dependable, committed to superior customer service. Confident in dealing with individuals at all levels. Detail oriented and able to multi-task effectively. I also have many years of inside/outside sales experience. Capabilities include:

Customer Service Word Processing Computer Operations

AP/AR /Payroll Filing Telephone Receptionist

Office Equipment General Accounting Problem Solving

Sales Marketing Research

Experience

11/03 – Present – Starone Realtors – Ownerland Realty

Licensed Real Estate Agent

04/10 – Present – The Mountel Group

Property Manager

Responsible for leasing and management of multiple individually owned properties

Responsible for advertising properties for lease

Set up maintenance

Worked as project manager

Handled turnovers on properties

Responsible for marketing for additional properties

Responsible for accounts receivable, evictions and anything to do with management of properties

02/10 /2005– 09/13/2009 – Girl Scouts of Western Ohio

Customer Service Specialists

Responsible for learning several different positions to fill in as back up. Duties include answering switchboard and answering questions for volunteers. Working in the Girl Scout Council Shop, data entry for membership and surveys, setting up new girls in the appropriate troop, production of materials, maintaining data base for new and existing volunteers and other duties as assigned

04/08/2000 – 01/10/2005 – Miami Woodworking – 398-3537

Administrative/Accounts Payable & Accounts Receivable Clerk

Administrative duties included Payroll, AP/AR for three companies of 40 employees

Responsible for reducing accounts receivable by numerous phone calls to customers while still keeping a positive relationship.

Weekly invoicing

Cash flow analysis reports which I initiated in an Excel format and updated weekly from the check register

Reconciled bank statements for all three companies

Answered multi-line phone system and directed calls accordingly

Inventory and supply ordering

1987 – 2000 – Medical Office Manager

Office Manager

Responsible for overseeing all departments of a medical practice

Responsible for customer services and making sure the rest of staff always had a positive attitude with patients

Interviewing, hiring, and training all personnel

Accounts Payable/Accounts Receivable/ Payroll

Insurance billing/ coding

Collections

Venipunctures

Injections

EKG’s

Education

Hondros College – Real Estate License

University of Cincinnati – Studied nursing for 3 years – G.P.A. 4.0

Institute of Medical and Dental Technology – Certified Medical Assistant – G.P.A. 4.0

Cincinnati Christian High School

References

Elizabeth Blust – Girl Scouts of Western Ohio – 513-***-****

Jeff Barnhart – Broker Ownerland Realty – 513-***-****

Rich Mountel – The Mountel Group – 513-***-****

Angie Smith – 812-***-****

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