Customer Service Data Entry
Resume:
DENISE CROSBY
*** ******* ****, *******, ** ***74 864-***-**** ***********@*****.***
Summary
With 20 years’ experience of customer service in many different outlets, I am motivated to maintain customer satisfaction and contribute to company success. I have successful job performance, effective problem-solving ability and experience developing and implementing innovative solutions. I have 12+ years experience in updating and maintaining business books and payroll. While I have taken time off to concentrate on my schooling, family and 3 beautiful children, I am ready and excited to join the work force once again.
Skills
Highlights
●Strong organizational skills
●Active listening skills
●Courteous demeanor
●Energetic work attitude
●High Volume At-Home Customer Service Experience
●Fast Learner and Great Self Starter
●Computer Proficient
●Telecommunication skills
●Adaptive team player
●Bookkeeping
●AP/AR Systems
●Payroll Systems
●Internet research
●Letters and Memos
●Type 45 WPM
●Microsoft Excel
●Microsoft Office Suite
●Microsoft Outlook
●Microsoft PowerPoint
●Microsoft Word
●Multi-Task Management
●Organizational Skills
Experience
October 2011 – June 2015
Bar Manager, Spartanburg Moose Lodge, Roebuck, SC
·Bartending, customer service, re-ordering, scheduling, stocking
June 2009 – October 2011
At Home Customer Service Rep, Microsoft Xbox / Alpine Access
·Technical support, customer billing, account management, sales
April 1998 – May 2009
Owner / Operator, Crosby Family Pools & Spas
·Customer service, sales, construction, re-ordering, scheduling, employee training, bookkeeping
May 2002 – April 2010
Office Manager/Bookkeeper, Steve's Paint and Collision
·Bookkeeping, Payroll, Insurance Estimating, Customer Services, skip tracing and identity verification
Education
October 2014 – 2017
October 2000-2002
Bachelor of Science in Interior Design & Architecture, Pittsburgh Institute of Art Online
Associates Degree Criminal Justice ICM Business and Medical School, Pittsburgh PA
September 1996 - 2000
High School Diploma, Corry Area High School, Corry, PA
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