Instructional Designer Design

Suzanne Diz

Peyton, CO *****

443-***-**** ******@*****.***

PROFESSIONAL SUMMARY

Resourceful and innovative Instructional Designer with over 20 years of experience in e-learning and curriculum development for a variety of cultural and professional backgrounds. High-energy, creative, and results-oriented thought leader and communicator with vast knowledge of adult learning and leadership best practices.

SKILLS

ILT, vILT, and WBT development

Technical analysis and troubleshooting

Software simulations

Hardware and software monitoring

Gamification, hybrid learning

ADDIE, SAM, Gagne learning models

Blooms Taxonomy, Kirkpatrick Evaluation

Experience with Moodle, Acrobat, Adobe Connect, Adobe Photoshop, Articulate Storyline, Articulate Rise, Asana, Basecamp, Microsoft Office, Microsoft Teams, Trello, Webex, WordPress, and can adapt to all other software tools.

WORK HISTORY

LEAD INSTRUCTIONAL DESIGNER 1/2023 to present

CATHEXIS – Tysons, VA

Partnered with our government client to design and build engaging, effective, and relevant learning experiences that met organizational goals and adhered to 508 compliance procedures.

Utilized a strong focus on the relationship between leadership goals and learner needs, using the principles of adult learning and leadership best practices to meet client goals.

Drove success within project teams by mentoring individuals, including researching and leading skills development activities, and provided insight based on my experience.

Managed the course development and design process, evaluated course design, and applied industry-standard best practices.

Supervised four employees by assigning work, providing regular coaching, conducting performance appraisals, and ensuring work met client standards.

SR INSTRUCTIONAL DESIGNER 11/2021 to 9/2022

Evolution Management Inc – Marietta, GA

Managed all aspects of the instructional design process, from analysis to course implementation. Responsible for the overall design of curriculum, including deciding the most effective pedagogical strategies.

Focused on ensuring leadership goals and learner needs met client goals.

Mentored instructional designer on the ADDIE instructional design process and its implementation to meet client's needs.

LMS ADMINISTRATOR 06/2016 TO 11/2021

Howard County Government - Columbia, MD

Increased curriculum on our LMS by 85% during my tenure.

Supervised one employee by assigning work, providing monthly coaching, conducting performance appraisals, and ensuring work met Department standards.

Provided planning for an annual budget to fund LMS projects and control spending within the Department budget.

Led project teams for online and blended learning curriculum development and all associated multimedia.

Functioned as systems administrator and subject matter expert for Moodle Learning Management System (LMS) with over 1,000 users.

Using the ADDIE model, designed and developed online and hybrid curriculum per Subject Matter Expert requirements.

SENIOR INSTRUCTIONAL DESIGNER 06/2011 to 06/2016

Citi/OneMain Financial - Baltimore, MD

Reduced the time new branch employees needed to complete good applications from two months to two weeks through the redesign of new hire training.

Led the instructional design change management process during the merger of two companies' software and training systems.

Designed and developed the training curriculum to align with the strategic vision and mission.

Supported blended learning initiatives for sales skills, lending software, professional development, new hire training, and compliance skills.

Applied informal, social, and gamified learning initiatives to online courseware.

Evaluated and implemented new technologies to enhance the instructional design team's processes.

INSTRUCTIONAL DESIGN CONSULTANT 01/2001 to 01/2004

Self-employed - Columbia, MD

Developed strong partnerships with subject matter experts across different organizations to create learning solutions as directed.

Developed and designed content; coordinated and reviewed content; and incorporated current technology into program development.

Conducted external research to find upcoming trends and best practices to integrate leading learning approaches into the training programs.

Clients include Immigration and Naturalization Service and Verizon.

EDUCATION

Community College of Baltimore County – Essex, MD Associate Degree

Veterinary Technician, 05/2007

Virginia Tech - Blacksburg, VA Master of Arts

Curriculum and Instruction, Education, 05/1998

Concord University - Athens, WV Bachelor of Science

Physical Education, 05/1992

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