Customer Service Social Media

PROFESSIONAL

SUMMARY

WORK HISTORY

MUSTAFA ÇAKIR

JEDDAH, SAUDİ ARABİA 4177 +966********* *******.***.*****@*****.*** Motivated individual with desire to run restaurants. Eager to provide superior customer service to encourage repeat patronage and word of mouth referrals. Comfortable in fast-paced environments and handling challenging work. DECEMBER 2023-FEBRUARY 2024

Cafe owner TAKSİM TİME CAFE JEDDAH, SAUDİ ARABİA Capitalised on social media platforms to recruit key influencers and increase market awareness.

Reconciled cash and credit card transactions to maintain accurate records.

Coordinated cleaning activities and minimised disruption to restaurant operations.

Built and deployed operational procedures, training courses and administrative systems to handle customer and

employee needs.

Oversaw business budget planning, accounting functions, purchasing and bi-weekly payroll to handle financial needs. MAY 2023-NOVEMBER 2023

MANAGER BOOACHA RESTORANT JEDDAH, SAUDİ ARABİA Established clear budgets and cost controls strategies to meet objectives.

Created digital file classification system for company-wide use.

Located, verified and distribution information through knowledge management practices.

Planned and managed resources and budget to support and deliver objectives.

Led and managed administrative staff to maintain smooth daily operations.

OCTOBER 2022-MAY 2023

Manager THREE HEADS CAFE LOUNGE JEDDAH AL SALAMAH, SAUDİ ARABİA

Introduced new opportunities for team building and communication, resulting in better team performance. Streamlined processes to improve and optimise office operations.

SKILLS

EDUCATION

NATIONALTIY

Located, verified and distribution information through knowledge management practices.

Delivered KPI targets and improvements on consistent basis through excellent leadership.

JANUARY 2019-OCTOBER 2022

Supervisor Mr.Hakans jeddah, saudi arabia

Worked closely with management to manage staff levels and allocate resources for production plans.

Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.

Trained new hires and set up mentoring relationships to drive team performance.

Coordinated activities for team of various manufacturing workers.

OCTOBER 2018-JANUARY 2019

Captain waiter BREAK TİME JEDDAH, SAUDİ ARABİA Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.

Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

Advised on food and drink choices based on customer preferences.

Managed new and existing reservations using computer software or applications.

JANUARY 2018-SEPTEMBER 2018

WAİTER LİWAN GARDEN RESTORANT JEDDAH, SAUDİ ARABİA Business operations

Budget forecasting

Customer relations

Staff supervision

Project scheduling

Kitchen staff coordination

Workflow planning

Project budgeting

Data collection and analysis

External recruitment

JEDDAH İNTERNATİONAL TURKİSH SCHOOL, JEDDAH SAUDİ ARABİA LANGUAGES Arabic

Advanced

Turkish

Fluent

English

Elementary

Turkey

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