Name: Nicole Rogers

Contact Information:

- Email: ad4u35@r.postjobfree.com

- Phone: 281-***-****

Summary:

Dedicated healthcare professional with extensive experience as a CNA and Epic System Support Specialist. Committed to enhancing patient care and healthcare operations through strong communication and EHR expertise. Proven track record in delivering exceptional service in healthcare and the gig economy. Possesses strong driving patient care, customer service, and communication skills. Demonstrates effective teamwork, time management, and IT problem-solving abilities.

Professional Experience:

1. ASAP Ate Epic Support

- Hartford Backus Hospital, Hartford, CT

- March - April 2017

- Assisted nurses in patient assignment, medication administration, and chart review. Demonstrated strong driving patient care, communication, and IT problem-solving skills.

2. Ambulatory/Cadence Epic Support

- St. Luke University Medical Center, Allentown, PA

- January - February 2018

- Supported clinical staff in front desk workflows and patient record management. Exhibited effective communication, time management, and attention to detail skills.

3. ClinDoc Ate Epic Support

- Mount Sinai Hospital, New York, NY

- March - April 2018

- Provided one-on-one support during Go-Live, assisted with documentation, and order entry. Demonstrated strong communication, teamwork, and organization skills.

4. Epic Support Specialist Roles

- Multiple locations (Mayo Clinic, GNY Bellevue, Lubbock, etc.)

- 2018 - 2023

- Guided various clinical teams in utilizing Epic tools for improved patient care. Employed exceptional driving patient care, teamwork, and attention to detail skills.

Skills:

- Strong driving patient care, customer service, and communication skills

- Effective teamwork, time management, and IT problem-solving abilities

- Exceptional attention to detail and organization skills

- EHR expertise in Epic modules (ClinDoc, Cadence, ASAP, Stork)

- Proficient in all Microsoft Office applications, including:

- Microsoft Word: Skilled in creating and formatting documents.

- Microsoft Excel: Proficient in data entry, analysis, and spreadsheet management.

- Microsoft PowerPoint: Capable of creating engaging presentations.

- Microsoft Access: Competent in database management.

- Microsoft Outlook: Experienced in email communication and calendar management.

- Versatility: Capable of being versatile and working well in challenging IT environments.

Contact this candidate