Vasantha N

PROFESSIONAL SUMMARY:

Eight years of experience as a Business Process Analyst, Quality Analyst with experience in gathering Business requirements, conducting Requirement analysis, Use Cases, Test Cases and developing database schemas based on logical models.

Ability to demonstrate a servent/leadership quality and also to motivate teams towards a common goal

Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.

Experience in Business Process Management Life Cycle and SDLC.

Developed various Business Plans, Milestone Plans, Project Timelines and Business Process Workflow Diagrams using Visio.

Well versed in project management tools like MS-Project, Workbench for status reporting and Project Planning.

Skilled in writing Business Requirement Documents (BRD), Use Cases, Functional Specifications in Agile tools like JIRA and VersionOne.

Experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts

Successfully used RUP/Agile Analysis model, gathered requirements, facilitating use case workshops in sessions

Excellent communication and interpersonal skills; comfortable presenting to large groups, preparing written communications and developing presentation material.

Flexible & Quick learner, who can adapt and execute in any fast-paced environment.

EXPERIENCE

Germania Insurance, TX Apr 2021-Dec’ 2023

Business Analyst

Responsible for business/data analysis and Testing using Guidewire for Insurance Policies, Claims and Billing Management.

Established strong working relationship with various functions within the organization and helped scrum team by removing impediments as necessary

Proactively identified key risks in the project and communicated the same along with recommended action items to appropriate parties

Participated in Requirement Gathering and responsible for analysis and documentation of business requirements.

Analyzed the change requests, new business requirements and Enhancements articulated by writing solution document and co-ordinated with development team for customization and enhancements in the functionality.

Conducted Gap Analysis based on requirements and solution from product team.

Presented user stories in Agile methodology, conducted impact analysis, dependencies and narrated the expected results.

Data Verification and Testing - Working with business users to identify, document and correct data quality.

Business Analysis and Testing. Experience with Insurance Policy, Claims, Billing, etc.

Analyzing data, produce and correct business reports

Application functionality, release testing

Experience with SQL Querying, Tableau, Snowflake, Cognos, JIRA

SysIntelli, San Diego, CA Aug 2019 to March 2021

Business Analyst

Roles and Responsibilities

Worked closely with Product owners, Business users, Business Analysts to gather requirements.

Worked with Business team to prepare requirements, track for Gap analysis and test coverage traceability documents.

Prepare Test plans, development of test cases, tests creation and execution using RQM/Rational Quality Manager.

Participated user stories and backlogs and tracked in Agile tool JIRA

Report testing progress, scheduling issues and project risks at review meetings and escalate issues accordingly. Provided daily, weekly status report on testing and retesting efforts to the Testing Manager and team.

Participate in daily/weekly meetings, requirements gathering sessions and Retrospective meetings and coordinate with different development teams for defect fixes, new releases, build schedules.

Used SQL's for validating the data. Created UAT Test Strategy, UAT Test Plans and UAT defect reporting. Complete UAT support interacting with end-business users and organize the UAT approvals in project shared repository for each story (requirement). Used SQL for querying to verify data and prepare test data.

Communicated at different levels of management to identify requirements, use cases and to develop functional specifications.

Experience with Data Warehousing technique for the decision support system

Managed all the requirements and also worked on making requirements available to all team members.

Created requirements analysis and design phase artifacts

Track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.

Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines

Wells Fargo, Charlotte, NC Jan 2017 to July 2019

Business Analyst

Roles and Responsibilities

Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.

Also worked closely with Product owners, Business users to gather requirements.

Created business process workflow diagrams (Activity diagrams)

Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement

Communicated extensively with the clients and with different levels of management to identify requirements, use cases and to develop functional specifications.

Participate in daily/weekly meetings, requirements gathering sessions and Retrospective meetings and coordinate with different development teams for defect fixes, new releases, build schedules.

Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines

Participated user stories and backlogs and tracked in Agile tool JIRA

Managed all the requirements and also worked on making requirements available to all team members.

Created requirements analysis and design phase artifacts

Used SQL for querying to verify data and prepare test data

Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.

State of Washington Sept 2015 to Dec 2016

Business Systems Analyst

Medicaid Management Information System (MMIS) was developed for the state of Washington, it was used to keeps track of Healthcare transactions like Claims Status, Claims Vision and Claims Payment.

Roles and Responsibilities

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Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.

Designed and developed Use Cases using UML and Business Process Modelling.

Developed data conversion programs for membership, claims, and benefit accumulator data

Created test cases and test scripts to check the functionality of application (UAT)

Identified gaps in the business process.

Develop and maintain information and documentation related to developing and modifying business processes and systems.

Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and/or product knowledge.

Customized the test scripts using check points, synchronization and parameterization of data.

Automation of test scripts was done using QTP for test re-usability of different online transaction modules.

Gathered requirements from users of the Clear Quest (CQ) tool for any Enhancements or change requests for any defects.

Education

Diploma in Computer Applications

MS – Osmania University

Nationality

U.S. Citizen

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