[To]

Jessica Murdock

Experience

Oct ****- Current

Front Desk Manager- Holiday Inn Express

I answer the phones, check guests into hotel, follow company policies and procedures, schedule all visits, hospitality, maintain meeting room and conferences, prepare breakfast in the morning, prepare paperwork, schedule housekeeping logs.

Jan 20 2020- May 2021

Lead for Bindery Department - Axiom Impressions

I managed all documentation for outgoing mail, overseeing all production printing and verified jobs, processed outgoing mail and prepared it for the mail carrier, was trained in various Microsoft programs. I was trained to operate a Powered Industrial Truck and received my certification.

May 2019 – May 2020

Customer Service Agent - CSR – Manpower/TriWest

I answered inbound calls, scheduled appointments for Veterans, processed medical documentation, responded to complaints, answered all questions, liaison between doctors, VA, and Veteran.

June 2018 – April 2019

Collection Manager- account manager - Autostart

I oversaw credit and collections for company, minimizing company’s financial losses and capitalizing on profits, collect overdue amounts, having my own portfolio and being able to assist each customer personally.

March 2017 – October 2017

Human Resource Assistant- Human Resources - Pipeline Promotions

I handled all daily administrative duties, answered the phones, scheduled interviews, managed a team of 20, made schedules, recruited new employees, processed payroll, and provided support to all employees and clients.

Education

National American University, Independence MO

I am currently in school for business management degree.

Blackman High School, Murfreesboro TN

I graduated high school in 2007, my junior year. I participated in cheerleading, student council, FFA, FCCLA, FBLA, speech and debate team.

References

Marissa Swearngin, friend, 816-***-****

Jenn Luck, friend, 816-***-****

Tim Maudlin, friend, 816-***-****

Donna Jeffers, friend, 816-***-****

*Forklift Certified

103 S Main Street

Plattsburg MO. 64644

816-***-****

ad4u1s@r.postjobfree.com

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