Customer Service
Resume:
ALYSSA
STOREY
***************@*****.***
LaGrange, GA 30240
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
PROFESSIONAL SUMMARY
Waffle House - Server
La Grange, GA • 11/2023 - Current
Wanderlust Venues - Travel Agent
11/2022 - Current
Omni Interactions - Gig Brand Ambassador
03/2022 - 11/2022
WORK HISTORY
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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Maximized table turnover rate by efficiently managing reservations and seating arrangements.
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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
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Maintained a clean and orderly dining area for an enjoyable guest experience.
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Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
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Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
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Answered questions and concerns relating to travel and airport procedures
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• Coordinated travel plans and scheduled appointments
• Strictly enforced all federal safety regulations for boat travel Reported delays or travel disturbances to my client and my supervisor.
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• Effectively communicated the mission of our brand
• Worked to ensure a positive and hassle-free customer experience
• Settled any customer disputes in a professional and pleasant manner Brought forth excellent customer service skills and a commitment to customer satisfaction
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Worked to reconcile financial discrepancies by analyzing account information
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• Upheld the highest standards of honesty and integrity
• Aimed to provide the highest level of customer service each day. SKILLS
• Creativity
• Decision Making
• Bookkeeping Software
• Superior Communication Skills
• Ability to Multitask
• Microsoft Office
• Flexibility and Adaptability
• Fast Learner
• Initiative/Problem-solving Skills
• Effective Time Management
• Order Management
• Supply Restocking
• Safe Food Handling
• Food Inspection
Strayer University
LaGrange, GA • Expected in
06/2027
BA. Business Administration
EDUCATION
CERTIFICATIONS
• QuickBooks Online ProAdvisor
Travel Agent Certificate-
Evolution Travel Academy
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Yama Sushi & Korean BBQ - Server
01/2022 - 05/2022
PCA Food Store - Cashier
04/2021 - 12/2021
Door Dash - Delivery Driver
01/2020 - 12/2021
• Worked well independently as well as collaboratively
• Made suggestions to customers based on preferences
• Complied with all restaurant rules, policies, and regulations
• Worked with a team to efficiently complete orders
• Continually aimed to be reliable and punctual.
• Settled any customer disputes in a professional and pleasant manner
• Adhered to all safety rules and guidelines
• Followed instructions and took initiative when appropriate Brought forth a self-motivated attitude, as well as the ability to collaborate
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Carefully and accurately monitored and recorded all refrigerated items ready for stocking.
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• Handled food with sanitation and safety in mind
• Worked to deliver the highest level of client service possible
• Maintained a clean and neat vehicle
• Worked to achieve ultimate customer satisfaction
• Read maps and identified the fastest routes
Worked in a time effective and organized manner to get the job done as quickly and efficiently as possible.
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HOBBIES AND INTERESTS
• Reconciling
• Organizing
• Cleaning
• Enjoying Family Time
• Travel Planning
• Yardwork
• Learning
Contact this candidate