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Account Director Relationship Manager

Location:
Las Vegas, NV
Posted:
April 08, 2024

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Resume:

KARI GRESTINI

ad4u10@r.postjobfree.com 303-***-**** Las Vegas, NV 89166

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SUMMARY

Relationship manager with strong attention to detail, resources, and organizational skills. Strong interpersonal skills who is team oriented and eager for opportunity growth. In search of a PT position SKILLS

• Effective relationship and team

manger

• Develops robust business

relationships

• Market intelligence

• Complex project negotiations

• Key account development

• Highly tuned time management

skills

• Effective relationship and team

manager

• Strong interpersonal skills

• Conflict resolution capabilities

• Maintains high customer retention

EXPERIENCE Account Director Pinnacle – Hillsboro, OR (Remote) 10/2021-CURRENT Trusted advisor and partner for a diverse roster of up to 20 clients. Serves as subject matter expert, providing guidance to clients based on insight into their business leading to renewals, repeat business and increased revenue.

• Oversees a portfolio of $2.5M in sales.

• Restores trust and confidence with multiple at-risk clients based on clear communication regarding roles, responsibilities, scope, budget, schedule and project action items.

• Creates and implements new business opportunities by utilizing strategic networking strategies to secure an additional $1M in new revenue.

• Leverages trends in emerging markets, existing customer industries and strategic accounts to develop value-added solutions and approaches.

• Works effectively with teams in all departments in insure seamless execution.

Account Director ASTOUND Group - Las Vegas, NV 12/2018 - CURRENT

• Oversaw a portfolio of $8M in sales.

• Managed ASTOUND's top account representing over $5M in sales in 2019 with a 32% profit margin.

• Restored trust and confidence with multiple at-risk clients based on clear communication regarding roles, responsibilities, scope, budget, schedule and project action items.

• Implemented new business opportunities by utilizing strategic networking strategies to secure an additional $1.5M in new revenue. Sr. Account Executive/Mgr. of Interpretive Services Condit Exhibits – Denver, CO 02/2010-11/2018

Team leader and main point of contact for new and existing customers within the trade show, museum and permanent exhibit industries. Worked with clients from initial discussions on design and development to the delivery and execution of final product.

• In 2017 booked $3M in sales, representing 8% of companies total revenue and earning #2 sales producer for the company.

• From 2013-2018 delivered 20% year over year gains in revenue with margins of 30%.

• Ensured the overall quality of the customer experience maintaining a retention of 85%.

• Encouraged cross-selling of additional products and services through relationship-building and understanding of customer business needs.

• Coordinated the efforts of multidisciplinary teams to ensure all project milestones were delivered on-time and within budget. Account Manager Condit Exhibits - Denver, CO 02/2008 - 2/2010 Operated as the point of contact for assigned clients while making sure all requested products and services were delivered in a timely manner. Generated nearly $800K in incremental revenue.

Project Director PG Exhibits - Denver, CO 02/2005 - 10/2008 Client Service Specialist Condit Exhibits - Denver, CO 01/2003 - 02/2005 EDUCATION

University of Northern Colorado, Greeley, CO

Bachelor of Arts: Speech Communications

Member of Gold Key National Honor Society

SKILLS AND

ACHIEVEMENTS

Proficient in Salesforce.com, Microsoft Office Suite Former Member of American Alliances for Museums (AAM) Former Member of Mountain Plains Museum Association (MPMA) Sandler Sales Foundation Trained

Three Square Food Bank Volunteer



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